Customer Service Agent Jobs

If you just click apply, you will not receive a response. You must follow the instructions below under 'how to apply' for our team to review and respond to your application. Complete and qualified applications receive a response within 24 hours.

SUMMARY OF OPPORTUNITY

• Salary: Rp 5.000.000 – Rp 5.500.000
• Position: Customer Service Agent
• Location: Kemang, South Jakarta

Deliveree is seeking experienced hires in customer service or fresh graduates with a 4-year undergraduate degree who are interested in kickstarting their career with an entry-level customer service role at Deliveree, Indonesia’s leading mobile-app logistics technology company. We consider all majors and no prior customer service experience is required.

If you are a fresh graduate, this is an excellent way to get experience for your first job out of university. Our Program will provide you with essential skills and a solid foundation of work experience that will be useful for any role in any industry in the future.

Our Booking Operations Center (BOC) is comprised of approximately 60 agents based in our Kemang headquarters in South Jakarta. Our BOC is further divided into 4 teams that perform specific communication, support, problem-solving, and quality control duties that are critical to the smooth operations of our busy online service marketplace that handles thousands of daily truck and cargo bookings.

If accepted into this position, you will be undergo 2-3 weeks of classroom training. Afterwards, you will be placed into one of our teams with mentors who will help further guide you. Expect to receive regular evaluations and feedback in order to provide you a roadmap to keep improving and growing as a professional.

If this description excites you, please read our qualification requirements below and then follow the instructions carefully under HOW TO APPLY.

QUALIFICATIONS

• Fast typing skills
• Self-motivated, independent, and hardworking
• Multitasking skills and detail-oriented
• All majors welcome to apply
• Good English skills
• Good speaking and writing skills
• No minimum or maximum year of working experience
• GPA 3.0 or higher from any 4-year undergraduate program
• Willing to work on shifted schedule

BENEFITS

• Market rate monthly salary
• Full private healthcare coverage
• Annual paid leave
• Merit-based promotions
• 13th-month bonus
• Lunch & mobile data allowance

HOW TO APPLY

Submit the below items via email to [email protected] - If you submit all the required materials and your qualifications fit our search, you will hear back from us within 24 hours.

1. Brief cover email
2. PDF resume
3. Completed pre-interview form
4. University grades or transcript

Download Pre-Interview Form:

1. For fresh graduates: https://dlvr.ee/CSFGP
2. For experienced hires: https://dlvr.ee/YoungProfessionals

DELIVEREE NEWS

• Https://id.techinasia.com/deliveree-pendanaan-seri-c
• Https://techcrunch.com/2022/06/26/deliveree-is-smoothing-southeast-asias-bumpy-logistics-landscape/
• Https://money.kompas.com/read/2022/06/27/103000726/deliveree-dapat-pendanaan-seri-c-senilai-70-juta-dollar-as-untuk-perkuat?page=all#page2
• Https://www.beritasatu.com/ekonomi/944497/wow-deliveree-raih-pendanaan-seri-c-senilai-us-70-juta
• Https://www.republika.co.id/berita/re4gns457/deliveree-raih-pendanaan-seri-c-senilai-rp-1-02-triliun

DELIVEREE LINKS

• Https://www.deliveree.com/logistics-investment-summary/
• Https://www.linkedin.com/company/deliveree-on-demand-logistics-southeast-asia/
• Https://www.crunchbase.com/organization/deliveree

DELIVEREE OFFICE TOUR

• Https://www.youtube.com/watch?v=giz5WrjkRO0