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Assistant Customer Service Jobs

Company

Quess Corp Limited

Address Karawang, Indonesia
Employment type FULL_TIME
Salary
Category Asuransi
Expires 2023-09-21
Posted at 8 months ago
Job Description

About Us
“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
https://itstaffing.quesscorp.com/
Roles and Responsibility

Assistant Customer Service
Exp- 1 to 2years
Np- 15days to Immediate
  • Manage and train Customer Associates
  • On-board new employees and train them based on your expertise and skill set
  • Create and implement an effective customer loyalty program
  • Set reasonable customer satisfaction goals and work with the team to meet them on a consistent basis
  • Interact with customers on a daily basis, responding to their questions and guiding them to the appropriate service