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Company | Amar Bank |
Address | Jakarta, Indonesia |
Employment type | FULL_TIME |
Salary | |
Category | Transportasi, Logistik, Rantai Pasokan, dan Penyimpanan |
Expires | 2023-10-04 |
Posted at | 8 months ago |
Who are we?
- Receive, handling, resolve calls and provide solutions for complaints from customer
- Identify and escalate priority issues
- Documenting all call information according to SOP
- Provide customer with product and service information
- Fast learner and able to work under pressure
- Good interpersonal and able to communicate in Bahasa and English
- Experience a minimum 1 year in a call center banking, prefer having an experience handling digital banking customers
- Candidates must possess at least Bachelor's Degree in any major (Fresh graduate are welcome)
- Willing to work in shifting schedule including weekends and public holidays
- Have good communication skills
- Customer and Service oriented
- Able to bring a positive attitude within colleagues and towards customers
- Able to adapt in dynamic company culture and fast-paced environment
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