Customer Service - Bandung Branch
By Bank Resona Perdania At Bandung, Indonesia
Provide accurate and clear information to customers related to regulation, product or service knowledge.
Minimum 2 years experience in same position, preferable as Customer Service in Banking Industry.
Prioritize customer’s satisfaction by providing good service to the customer.
Serving the opening of savings and deposit checking accounts.
Conduct implementation SLA related customer account and fund transfer has done according to the Policy and SOP.
Receiving and making requests for checkbooks and current accounts and activating their receipts.
Customer Service Claim Jobs
By KiriminAja At Daerah Istimewa Yogyakarta, Indonesia
Min 1 year experience as CS (from logistics / expedition company is preferred)
Min 1 year experience as CS Claim (preferred)
D3 / S1 Graduates All Majors
Proficient in Ms. Excel & Spreadsheet
Customer Service Project Jobs
By Amar Bank At Area DKI Jakarta, Indonesia

Who are we? Amar Bank is one of the most technologically advanced digital banks in Indonesia. Our leading digital lending product, Tunaiku has the distinction of being the first FinTech product in ...

Customer Service Jobs
By Amazara Corporation At Jakarta Selatan, Indonesia
Communicator & team player who informs internal team about customer feedback in order to improve customer satisfactions
Work from Office (Cilandak Barat, Jakarta Selatan)
Fill out our internal application form to apply https://forms.gle/grZsA683vbkPoaRF6
Applicants who are able to work ASAP (without notice period to current company) will be prioritised
Customer Service Deal Maker Staff
By PT. Lovary Corpora Indonesia At Yogyakarta, Indonesia
Pendidikan minimal S1 semua jurusan
Berpengalaman sebagai Customer Service minimal 1 tahun
Menguasai kemampuan persuasi dan negosiasi
Komunikatif, ramah, dan cepat tanggap
Mampu mengoperasikan komputer (Ms Office, Google Workspace)
Menjalin hubungan baik dengan pelanggan dengan merespon dan memandu Leads
Mandarin Customer Service Jobs
By MIFX At Area DKI Jakarta, Indonesia
Deal with customer complaints, provide a solution and offer alternatives within Company guideline policy.
Ability to demonstrate English & Chinese written and verbal communication skills.
At least 1 year of working experience in the related field
We are looking for more talents to create a positive impact.
#SemudahItu join us and be part of Indonesia's next largest fintech company!
Are you ready to be a part of MIFX for the upcoming “big wave”?
Customer Service (Arabic Speaker)
By Garena At Jakarta, Indonesia
Minimum Senior High School, Diploma, Bachelor’s degree from any field. Prefer someone with working experience in Customer Service
Excellent written and verbal communication skills in Bahasa or English
Highly passionate about games with a good knowledge of the gaming industry in Indonesia
Having basic Customer Service tool knowledge like Zendesk will be a bonus point
Serve as front-line officers to troubleshoot technical and other issues for our players in MENA region
Tend to gamers’ inquiries promptly and accurately using the ticketing system
Customer Service Retail Jobs
By Amar Bank At Jakarta, Indonesia
Experience a minimum 1 year in a call center banking, prefer having an experience handling digital banking customers
Receive, handling, resolve calls and provide solutions for complaints from customer
Provide customer with product and service information
Identify and escalate priority issues
Documenting all call information according to SOP
Candidates must possess at least Bachelor's Degree in any major (Fresh graduate are welcome)
Customer Service Administrator Jobs
By Upgraded.id At Surabaya, Indonesia
Mengidentifikasi dan menilai kebutuhan pelanggan untuk menciptakancustomer satisfaction
Membangun hubungan yang berkelanjutan dan kepercayaan dengan pelanggan melalui komunikasi yang terbuka dan interaktif
Menanggapi pertanyaan pelanggan dengan cepat
Berkomunikasi dengan pelanggan melalui berbagaichannel
Memahami produk atau layanan dengan baik sehingga dapat menjawab pertanyaan pelanggan dengan tepat
Membantu pelanggan yang ingin melakukan pemesanan, pengembalian dana, atau penukaran
Customer Service Engineer Jobs
By United Imaging Healthcare At Jakarta Raya, Indonesia
1. Technical associate’s degree or equivalent experience preferred
3. Ideally, have previous field service experience where you have undertaken fault fin
6. Your customer-facing skills will be invaluable, as you will be required to interface with
1. Responsible for installation of UIH diagnostic imaging equipment within a designated product range at customer site;
4. Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
ding on electronic equipment to prove your independent troubleshooting ability on-site;
Customer Service Premium - Operations (Solo, Contract-Based)
By Shopee At Surakarta, Indonesia
Manage and resolve customer-related issues and escalations
Analyze customer experience reports and insights, and come up with improvement suggestions and initiatives
At least 1 - 2 years of experience in Customer Service area
Strong interpersonal communication skills, detail-oriented person, and good organizational skills
Handle CS end-to-end process, including complaints and inquiries from sellers and buyers Platinum Shopee through calls, email, and Live Chat
Be the voice of customers to provide feedback to the company
Customer Service Officer Jobs
By KitaLulus At Yogyakarta dan Sekitarnya, Indonesia
Strong interpersonal and communication skills.
Prior experience in customer service or a related role is highly desirable.
Strong interpersonal skills to build rapport with customers.
Disciplined individual with strong communication and interpersonal skills.
Bachelor's degree from a reputable university.
Proficient in responding to WhatsApp chats and following up.
Customer Service Jobs
By BarrierApparel.id At Sindang Jaya, Indonesia

Open Hiring for Customer Service to handling customer and get more deal by online chat. Requirement : - usia maksimal 30 taun - ijazah minimal SMA/SMK - fresh graduate are welcome - Komunikatif, ...

Customer Service Specialist Jobs
By BarrierApparel.id At Sindang Jaya, Indonesia

Open Hiring for Customer Service to handling customer and get more deal by online chat. Requirement : - usia maksimal 30 taun - ijazah minimal SMA/SMK - fresh graduate are welcome - Komunikatif, ...

Admin Customer Service Jobs
By Praktis At Jakarta, Indonesia
Merekrut pelanggan potensial dengan cara merekomendasikan jasa agensi.
Menjawab pertanyaan yang dimiliki pelanggan tentang jasa yang ditawarkan.
Mendengarkan keluhan pelanggan agar dapat mengidentifikasi penyebab masalah.
Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.
Menyampaikan kasus ke manajemen apabila diperlukan untuk penyelesaian.
Mengantisipasi kebutuhan pelanggan, menindaklanjuti keluhan pelanggan sebelumnya, dan menawarkan solusi.
Customer Service Administrator Jobs
By DPO&Co. - DPO Consulting and Investing, LLC At Indonesia
Conduct extensive data entry and manage inventory / listing data to ensure accuracy on both ERP and eCommerce systems
Candidate must possess at least a bachelor's degree in any major (finance or accounting would be a plus)
Conform to our values: honest with integrity, humble, respectful, fair, committed, and has exceptional analytical skills
Excellent organizational, communication, and interpersonal skills; able to communicate confidently and professionally with C-Suite leaders, board members, and PE Owners
Moderate Microsoft Excel skills to help other team members solve the problem
Respond to customer inquiries and work with customers to solve their problems either via phone or eCommerce messaging platform
Customer Service Associate Jobs
By Talent Insider At Jakarta, Indonesia
Experience in using bespoke MRP, ERP, SAP, SCALA or other Order / Quotation Processing and Stock Management systems
Problem solving and conflict management abilities
Time management skills prioritization and ability to work under pressure
Provides Support To Other Team Members And Assists In Ad-hoc / Special Tasks As Assigned By Supervisor / Manager.
Min. 1 year experience in Customer Services in a multinational trading / distribution company or similar
Good communication skills in English – both verbal and written
Customer Service Officer (Cso)
By PT Alpha Utama Mandiri At Kota Tangerang, Indonesia
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Customer Service - Billback
By ATI Business Group At Jakarta Raya, Indonesia
Have 2+ years of working experience in Customer Service with English communication skill
Excellent communication skill in English
Excellent analytical and numerical skills
Conduct tracking, follow-up, and collection of billback invoices.
Proactively contact suppliers as needed to ensure payment of outstanding billback invoices.
Assisting the customers with answering inquiries or using the client’s tools
Customer Service Executive Jobs
By Thales At Area DKI Jakarta, Indonesia
Is responsible for order management once PO is in.
Is responsible for managing Return of Material as per Gemalto Customer’s complaint management process
Act as main interface with Customers, Account Managers and Technical Consultants during customer’s purchase order treatment.
Acknowledge Customer’s Purchase Order within 48 hours from its date of receipt
ERP knowledge is a plus
Validate customers’ Purchase Orders, according to “Gemalto Customer’s Purchase Order Review” process

Are you looking for a customer service role that will challenge and reward you? We are looking for an enthusiastic and motivated Customer Service Rep to join our team and provide exceptional service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication and problem-solving skills, we want to hear from you!

What is Customer Service Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively both verbally and in writing
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software, databases, and tools

What is Customer Service Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a team environment

What is Customer Service Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Experience?

• Previous customer service experience
• Experience in a fast-paced environment
• Experience with Microsoft Office Suite

What is Customer Service Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and provide appropriate solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Maintain customer records in customer service software
• Update customer information in the customer service database
• Generate reports to track customer service metrics