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Customer Service Jobs

Customer Service Sales Representative
By Imperial Healthtech At Semarang, Indonesia
Strong communication and interpersonal skills
Experience with social media and other digital platforms
Keep up-to-date with product knowledge to assist customers with their purchasing decisions
Experience working in technology start-ups in the health sector
Work experience that can be written on CV & LinkedIn
Extra qualifications (nice to have):
Customer Service Representative Jobs
By eMGlow Aesthetic Centre At Palembang, Indonesia

- Min.D3 Dari Segala Jurusan - Diutamakan Memiliki Pengalaman Minimal 1 Tahun Di Bidang Yang Sama - Memiliki Penampilan Yang Menarik - Mampu Mengoperasikan Komputer Dengan Baik - Memiliki Good ...

Customer Service Fintech P2P
By Solusiku At Jakarta, Indonesia
Have at least 1 year working experience in the field / specialization in Customer Service
Have good communication and hospitality skills.
Manage incoming calls in large numbers
Candidate must possess at least a Bachelor's Degree.
Have a good command of English.
Having Customer Service Certificate by AFPI or equivalent more preferable (P2P Lending)
Customer Service E-Commerce (Yogyakarta)
By PT. Danamas Insan Kreasi Andalan At Yogyakarta, Indonesia
Menjawab dan mengeskalasi keluhan dari Partner E-Commerce
Mengakses tiket keluhan pada helpdesk terkait kendala dari Partner E-Commerce
Memonitoring, memfollow up serta memastikan tiket keluhan terselesaikan dengan baik
Membuat laporan harian terkait keluhan Partner E-Commerce
Memfasilitasi proses problem solving atas keluhan dari Partner E-Commerce
Bertanggung jawab dalam menerapkan Sistem Manajemen Keamanan Informasi (SMKI) di dalam pekerjaan sehari - hari
Customer Service Lead Jobs
By Official Career Guide At Malang, Indonesia
Membawahi dan mengarahkan tim Sales yang terdiri dari Customer Service dan Education Consultant
Memastikan Education Consultant memberikan layanan konsultasi pada user sesuai dengan standar yang ditentukan perusahaan.
Menyusun strategi penjualan yang sesuai dengan target market perusahaan
Berkoordinasi dengan Digital Marketing Lead, GM, dan CEO untuk mengembangkan strategi bisnis perusahaan
Berpengalaman sebagai CS/FEC SPV/Lead selama 2-3 th
Customer Service Ticketing Business Staff
By PT. Danamas Insan Kreasi Andalan At Jakarta, Indonesia
Any gender max 30 years old
Fluent in both written and spoken English (Mandatory)
Familiar with CRM Ticketing system like Salesforce, Zendesk, Avaya, etc will be an advantage
Familiar with Sabre System (Mandatory)
Customer Service Specialist Jobs
By PT. Kontak Perkasa Futures At Sidoarjo, Indonesia
Menjalin komunikasi yang baik dengan pelanggan.
Menjaga citra bisnis agar tetap positif.
Memberikan solusi di tiap kendala yang dihadapi pelanggan dengan bahasa yang mudah dimengerti.
Menjaga dan meningkatkan kepuasan pelanggan dengan memberikan layanan atauserviceyang baik.
Customer Service (Order Management) - Manufacturing
By Michael Page At Karawang, Indonesia
Project management experience to drive improvement initiatives
Implement various effective order management processes to reduce expenses and build long-term profitability for the company.
Execute measures that will prevent delivery delay in all location through risk management
Minimum 3-5 years of relevant experience in procurement, with good track record
Well developed influencing skills and is able to engage stakeholders at all levels.
Strong written and communication skills
Customer Service Intern Jobs
By ORBIZ - PT. Borwita Indah At Jakarta, Indonesia

1. Responsible for responding to or replying to customer chats in the marketplace related to the product so that customers can find out information about the product to be purchased 2. Reviews or ...

Customer Service Representative (客户服务代表) Jobs
By Intrias Mandiri Sejati At Jakarta Raya, Indonesia
Provide knowledgeable answers to questions about product, pricing and availability
Provide customer service and assistance to internal and external customers to meet their requirements and resolve queries
Communicate with customers via phone, email and chat
Work with internal departments to meet customer's needs
Min 18 years to 35 years.
Good looking and live in JABODETABEK
Customer Service Officer – Pic Claim
By Sun Life At Jakarta Selatan, Indonesia
Courtesy and effective conversation through telephone/email skill
Complaint handling and customer service skills
Handling service request/complaint related Claim
Good capability to communicate, both verbal and written, in Bahasa Indonesia and English
Hold a Diploma degree from any subject, preferably with good academic records
Handling Inquiry and service request received via call/email/WA or other media as assigned.
Customer Service Jobs
By PT. Ras Teknologi Indonesia At Jakarta Selatan, Indonesia
At least 1 year of working experience in the same field.
Excellent communication skills and good interpersonal.
Strong phone contact handling skills and active listening.
Coordinate effectively with peers and Manager.
Keep the knowledge base up to date.
Candidate must possess at least High School's Degree or equivalent.
Customer Service Jobs
By IndoPrivat At Banyuwangi, Indonesia
Memiliki kemampuan untuk meyakinkan orang lain.
Penempatan awal di Banyuwangi, Jawa Timur.
Kirimkan Resume / CV terbaik Anda ke email [email protected]
Customer Service Intern Jobs
By ORBIZ - PT. Borwita Indah At Area DKI Jakarta, Indonesia

Jobdesk : - Responsible for responding to chats, reviews or discussions from customers in the marketplace quickly & precisely so that the store's performance rating is in accordance with the set ...

Customer Service Assistant (Ecommerce Marketplace)
By Nuri At Jakarta, Indonesia
Manage all online orders accurately track and report order progress, follow up and handle all customer queries.
Minimum of 2 year’s experience in customer service for an e-commerce business, preferably a marketplace or consumer products
Quick learner with the ability to absorb information on our brand's history, product offerings and communications
Good communication skills, great phone etiquette and elevated speech
Assist customer’s needs with product selection, order placement, replacement, returns, shipping and resolutions.
Work closely with the Shopify system to ensure product shipment satisfaction & correct order placement.
Customer Service Solution Jobs
By PT. Aarti Jaya At Bandung, Indonesia
Menjawab pertanyaan pelanggan secara informatif
Merespon keluhan, kritik, dan saran
Menerima dan mengatur order yang masuk dari semua marketplace yang ada
Customer Service Supervisor Jobs
By PT. Elektronik Distribusi Otomatisasi Terkemuka (eDOT) At Jakarta Raya, Indonesia
Manage and monitor staff and team level utilization raters, team productivity, and schedule.
At least 3 years of working experienced and specialized in related field is required for this position
Preferably experience and specialized in FMCG/eCommers or equivalent.
Analytical thinking and decision making skills
Investigating & solving customer's problem which may be complex or long standing problem that has been passed on customer service staff
Implement policies and processes to ensure a positive, productive work enviroment, build team morale and recognize employee achivment.
Customer Service Trainer [Expert]
By Sekolah.mu At Surabaya, Indonesia
We are looking for a professional coach to join us!
Bersama dengan Tim Academic mengembangkan Modul Belajar sesuai dengan topik yang dipilih
Mendeliver Materi Pembelajaran kepada peserta Program.
Durasi mengajar : 3-4 jam per hari, sesuai dengan hari/ jadwal yang ditentukan
Lulusan S1 dari berbagai jurusan
Minimal berpengalaman 5 tahun bekerja di bidang Customer Service
Customer Service Staff Jobs
By MG Group At Denpasar, Indonesia
1. Manage domestic and international hotel reservations from a travel agent or corporate
3. Investigate customer issues to find root cause, and offer solutions
4. Minimum 1 year(s) of working experience as Reservation Staff
We are currently looking for
2. Provide fast service in answering customer queries via phone, emails, and chat
4. Confidence to follow up with hotels for room availability
Customer Service Staff E-Commerce
By Kawan Lama Group At Semper Barat, Indonesia

Minimal 3 tahun berpengalaman sebagai Customer Service /Customer Care, diutamakan di bidang e-commerce.

Are you looking for a customer service role that will challenge and reward you? We are looking for an enthusiastic and motivated Customer Service Rep to join our team and provide exceptional service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication and problem-solving skills, we want to hear from you!

What is Customer Service Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively both verbally and in writing
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software, databases, and tools

What is Customer Service Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a team environment

What is Customer Service Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Experience?

• Previous customer service experience
• Experience in a fast-paced environment
• Experience with Microsoft Office Suite

What is Customer Service Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and provide appropriate solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Maintain customer records in customer service software
• Update customer information in the customer service database
• Generate reports to track customer service metrics