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Customer Assistant Jobs

Assistant Customer Service Jobs
By Quess Corp Limited At Karawang, Indonesia
Manage and train Customer Associates
On-board new employees and train them based on your expertise and skill set
Set reasonable customer satisfaction goals and work with the team to meet them on a consistent basis
Interact with customers on a daily basis, responding to their questions and guiding them to the appropriate service
Create and implement an effective customer loyalty program
Assistant Customer Services Jobs
By Sibelco Group At Lembang, Indonesia
Data Management: Updates systems and shipment files to ensure the work trail can be audited if required  
Bachelor degree in Logistics, Business Administration, Transportation or other relevant field or equivalent by experience
OR prior experience in customer services or logistics role in an international environment
Handling and ensuring the correct workflow of external complaints
English – advanced verbal & writing 
Local language of the country of base and main operations – proficient verbal & writing
Assistant Manager Customer Facing Dcom
By Unilever At Kota Tangerang, Indonesia
Collaborating with Customer Service Operations team for smooth order management: order entry, order validation, allocation and shipment planning
Collaborating with Customer Development (CD) team to manage sales achievement and operational excellence
Minimum 2 years of Supply Chain or Ecommerce experience
Strong analytical skills and attention to detail
Strong influencing and interpersonal skills
Become a part of a high-energy team of dCommerce, blending in a highly fast-paced environment.
Customer Service Assistant Jobs
By Serendipity Sounds Group At Ubud, Indonesia
Prior experience in customer service or hospitality is preferred
Excellent interpersonal and communication skills in English
You will mostly be working onsite but most of our customer inquiries are online.
Learn to be more mindful, patient and how to meditate
Spread joy to more people!
Welcome customers (online mainly) with a warm and friendly attitude
Product Ambassador (Customer Assistant)
By Kodland At Indonesia
High level of energy and a genuine passion for education.
Skills You Need for the Role:
What You Need to Do:
How You Can Do It:
Customer Escalation Jobs
By UOB At Jakarta Raya, Indonesia
Manage and assist workload during peak time to maintain service to customer
Manage relationship with internal Contact Centre and external to follow up customer’s request and solve complaint.
Ensure all interaction services normal and on target service level
Monitor and provide response for any escalation
Perform team monitoring and coaching to improve team performance
Coordinate with training team and Quality assurance for quality improvement
Customer Interaction Jobs
By UOB At Jakarta Raya, Indonesia
Manage and assist workload during peak time to maintain service to customer
Manage relationship with internal Contact Centre and external to follow up customer’s request and solve complaint.
Monitor and provide initial response for query from email and social media
Perform team monitoring and coaching to improve team performance
Coordinate with training team and Quality assurance for quality improvement
Representing team on project or initiative
Customer Happines Jobs
By Assist.id At Bandung, Indonesia

Company Description: Assist.id hadir sebagai solusi manajemen informasi fasilitas kesehatan Indonesia seperti Praktek Mandiri Dokter dan Bidan, Klinik Pratama dan Utama BPJS, Klinik Hemodialiis, ...

Customer Marketing Assistant Manager
By SIG Group At Area DKI Jakarta, Indonesia
Market SIG unique product solutions to customers across APAC-S through category knowledge and business analysis.
Support customers on a journey to driving sustainability e.g certification claims.
Good analytical skills and ability to strategically leverage, interpret, share data quickly and accurately.
Basic knowledge of Marketing tools, creativity to drive solutions
Assess category trends and identify growth opportunities in beverage industry through pricing, pack-size analysis, promotions and most importantly innovations.
Co-create NPDs (beverage innovations leveraging on SIG’s products) with customers.

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for a Customer Assistant to join our team and provide exceptional customer service to our customers. You will have the opportunity to work in a fast-paced environment and interact with customers from all walks of life. If you are passionate about customer service and have a positive attitude, this could be the perfect job for you!

Overview:

Customer Assistants are responsible for providing excellent customer service to customers in retail stores, restaurants, and other customer service-oriented businesses. They are expected to greet customers, answer questions, provide assistance with purchases, and handle customer complaints. They must be knowledgeable about the products and services offered by their employer and be able to provide accurate information to customers. Customer Assistants must also be able to work in a fast-paced environment and be able to multitask.

How To Become an Customer Assistant:

To become a Customer Assistant, you will need to have a high school diploma or equivalent. You may also need to have some customer service experience, such as working in a retail store or restaurant. Additionally, you should have excellent communication and interpersonal skills, as well as the ability to remain calm and professional in stressful situations.

Customer Assistant Skills:

• Excellent customer service skills
• Ability to multitask
• Knowledge of products and services
• Strong communication and interpersonal skills
• Ability to remain calm and professional in stressful situations
• Ability to work in a fast-paced environment
• Knowledge of computer systems and software

What is Customer Assistant Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service standards and procedures
• Knowledge of product and service offerings
• Knowledge of computer systems and software
• Knowledge of sales techniques
• Knowledge of company policies and procedures

What is Customer Assistant Responsibilities?

• Greet customers and answer questions
• Provide assistance with purchases
• Handle customer complaints
• Process payments and returns
• Maintain a clean and organized work area
• Assist with stocking shelves and inventory
• Ensure customer satisfaction

What is Customer Assistant Experience?

• Previous customer service experience
• Previous retail or restaurant experience
• Previous experience with cash handling
• Previous experience with computer systems and software

What is Customer Assistant Qualifications?

• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Ability to remain calm and professional in stressful situations
• Ability to multitask
• Knowledge of products and services
• Ability to work in a fast-paced environment

Customer Assistant Education:

• High school diploma or equivalent
• Customer service certification
• Sales certification
• Computer systems and software certification
What tools help Customer Assistant work better?
• Customer service software: Customer service software can help Customer Assistants manage customer inquiries, process payments, and track customer satisfaction.
• Point of sale (POS) systems: POS systems can help Customer Assistants process payments quickly and accurately.
• Inventory management software: Inventory management software can help Customer Assistants track inventory levels and ensure that shelves are stocked.
Good tips to help Customer Assistant do more effectively?
• Listen carefully to customer inquiries and complaints: Customer Assistants should always listen carefully to customer inquiries and complaints in order to provide accurate and helpful information.
• Remain calm and professional: Customer Assistants should always remain calm and professional when dealing with customers, even in difficult situations.
• Be knowledgeable about products and services: Customer Assistants should be knowledgeable about the products and services offered by their employer in order to provide accurate information to customers.
• Follow company policies and procedures: Customer Assistants should always follow company policies and procedures in order to ensure customer satisfaction.
Common Customer Assistant interview questions?
• What experience do you have in customer service?
• How would you handle a difficult customer?
• What do you think makes a successful customer service experience?
• How do you stay organized in a fast-paced environment?
• What do you think are the most important qualities for a Customer Assistant?