Assistant Manager Customer Facing Dcom

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. We are looking for talents that would like to join this exciting journey with us.

If you are an enthusiastic, agile, curious and proactive talent, who excels in strategic executions, then we would love to hear from you!

What can you expect from the role?

• Exposure to large stakeholders, internal and external
• Become a part of a high-energy team of dCommerce, blending in a highly fast-paced environment.
• Gain a holistic visibility of supply chain dCommerce: plan-order-deliver-cash
• Build expertise in execution and operational excellence
• Become the Supply Chain business partner for customers and build the ability to put yourself in both business and customer perspectives, resulting in win-win situations.

M ain responsibility is to execute seamless dCommerce order to cash and improve service level through:

• Rolling out dCommerce digitalization projects to customers
• Collaborating with logistics team for seamless delivery and inbound process
• Collaborating with Bill to Cash team for smooth billing to cash collection
• Collaborating with Customer Service Operations team for smooth order management: order entry, order validation, allocation and shipment planning
• Collaborating with Customer Development (CD) team to manage sales achievement and operational excellence
• Proactive master data alignment with customers
• Establishing and/or improving collaborative forecasting with customers, SNOP team, CD and Business Unit dCommerce team
• Managing orders to be delivered On Time In Full (OTIF) with close communication with customers
• Collaborating with Planning team to gain insight on stock availability and maximize fulfillment

Does this sound like you?

• Agile, proactive and curious
• Demonstrate ability to work collaboratively with cross-functional teams
• Strong Microsoft Excel skills
• Stakeholder management
• Strong commitment and results-oriented
• Minimum 2 years of Supply Chain or Ecommerce experience
• Strong analytical skills and attention to detail
• Strong influencing and interpersonal skills
• Undergraduate degree in Supply Chain/Engineering/Business related fields

Why Unilever?

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.