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Service Desk Agent Jobs

Front Desk Agent - Mandarin Speaking
By Four Points by Sheraton At Kuta, Indonesia

Job Number 23142808 Job Category Rooms & Guest Services Operations Location Four Points by Sheraton Bali Kuta, Jalan Benesari Banjar Pengabetan, Kuta, Bali, Indonesia VIEW ON MAP ...

It Service Desk Supporter
By ISS A/S At Jakarta Raya, Indonesia
Remote meeting room support and assistance
You should as a minimum have completed a relevant IT education
Preferably, a minimum of 1-2 years of experience within IT support function from a Worldwide enterprise, but not a must
Broad knowledge of Microsoft Office & M365 products
Exceptional communications and customer service skills
Your key responsibilities will be:
Front Desk Agent Jobs
By Selo Group At Lombok, Indonesia
·Holds a diploma/qualification in Hospitality or Tourism Management.
·Has an enthusiasm to develop own skills and knowledge.
Possesses the potential for advancement and development in Front Office Management.
·Well-developed computer skills particularly in the use of MS Office, email, PMS and basic systems interface.
·Essential knowledge of Travel and Hotel industry.
·Holds a 1-year work experience in a Front Desk operation is preferable.
At Your Service Agent
By Courtyard by Marriott At Seminyak, Indonesia

Job Number 23149053 Job Category Rooms & Guest Services Operations Location Courtyard Bali Seminyak Resort, Jalan Camplung Tanduk No 103 SP, Dhyana Pura, Seminyak Bali, Bali, Indonesia ...

Front Desk Agent (Night Audit) (Dreamtel Hotel Jakarta)
By Dealls – Jobs & Mentoring (YC W22) At Jakarta Raya, Indonesia
Degree in hotel management is a plus
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software.
Excellent communication and organizational skills
Check in guests, answer phones and take reservations
Respond to guest complaints, requests and emergencies
It Service Desk (010908) Jobs
By PT Amber Solusi Internasional At Jakarta Raya, Indonesia
Min. 2 years experience as IT Helpdesk/ IT Support
Adhering to all processes and documenting procedures accordingly
MS Office 365 – Outlook, Excel, Word, PowerPoint, One Note, One Drive, SharePoint
Bachelor degree in Computer Science, Information Technology, or related field
Front Desk Agent Jobs
By Courtyard by Marriott At Bandung, Indonesia

Job Number 23140246 Job Category Rooms & Guest Services Operations Location Courtyard Bandung Dago, Jalan Ir H Juanda No 33, Bandung, West Java, Indonesia VIEW ON MAP Schedule Full-Time ...

Front Desk Agent Jobs
By Eastparc Hotel Yogyakarta At Sleman, Indonesia

Requirement : 1. Have experience in the same position at least 4 or 5 Stars Hotel, 2. Hard worker, energic, able to work in a team and have a good interpersonal skills, 3. Good communication skills, ...

Agent-At Your Service Jobs
By W Hotels At Seminyak, Indonesia

职位编号 23134820 工作类别 Rooms & Guest Services Operations 地点 W Bali - Seminyak, Jl. Petitenget, Seminyak, Bali, Indonesia 在地图中查看 编制 Full-Time 远程申请? N 重新安置？ N 职位类型 Non-Management ...

Customer Service Agent Jobs
By Deliveree On-Demand Logistics (Southeast Asia) At Jakarta Raya, Indonesia
No minimum or maximum year of working experience
Good speaking and writing skills
Salary: Rp 5.000.000 – Rp 5.500.000
GPA 3.0 or higher from any 4-year undergraduate program
All majors welcome to apply
Willing to work on shifted schedule
It Service Desk Manager
By KSPS At Jakarta Raya, Indonesia
Ensure the delivered service is according to the Information Technology Service Management (ITSM) standard.
Minimum 6 years working experience as Service Desk Manager or related roles
Strong understanding of complex IT infrastructure and IT service management best practices (ITIL framework).
Manage and responsible in delivering services as per the expected by customer.
Experience of managing/leading an IT service team at least 6 years
Acting as a Point of Contact (POC) for project related.
Service Desk Technician Jobs
By SAIC At Tennessee, United States
Jr Level Roles: High School and three (3) years of related experience with relevant certification; or Bachelor's Degree in related discipline.
Mid Level Roles: Bachelor's degree in related discipline and five (5) years of related experience.
Senior Level Roles: Bachelor's degree in related discipline and ten (10) years of related experience.
Effectively communicates with end-users via telephone, email and chat to ensure excellent service is provided.
Uses ITSM and ServiceNow ticket processes to document actions taken.
Technical proficiency in supporting MS Office 2016+, Windows 7-10, Active Directory, Networks and other COTS products.
Front Desk Agent (Dw)
By Bali Chaya Hotel At Bali, Indonesia

- having experiences as GSA/FDA from Dw or training before - good personality - honest and hardworking - can join immediately

Front Desk Service Agent
By Hilton At Nusa Penida, Indonesia
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Plan and implement detailed steps by using experienced judgment and discretion.
Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China.
Ensure that the Guest Service Manager is kept aware and up to date with operational issues.
Ensure that the front desk stock is managed and not wasted, maintaining costs where able.
Carry out any other reasonable duties and responsibilities as assigned.
At Your Service Agent
By Element Hotels At Ubud, Indonesia

Job Number 23130769 Job Category Rooms & Guest Services Operations Location Element Bali Ubud, Jl. Raya Andong No. 88, Ubud, Bali, Indonesia VIEW ON MAP Schedule Full-Time Located ...

Agent-At Your Service Jobs
By Element Hotels At Ubud, Indonesia

채용 번호 23130769 작업 카테고리 Rooms & Guest Services Operations 위치 Element Bali Ubud, Jl. Raya Andong No. 88, Ubud, Bali, Indonesia 지도에서 보기 스케줄 Full-Time 원격 위치입니까? N 근무지 변경? N 직책 유형 ...

Customer Service Agent Jobs
By monis.rent At Indonesia
2. Prior experience in a customer service role, preferably in a remote environment.
3. Proficient in using Booqable.com software or similar rental management software.
3. Utilize Booqable.com software to manage and track customer rental requests, payment transactions, and rental item inventory.
5. Provide product information, availability, and pricing details to customers based on their requirements.
6. Use knowledge of our products to make recommendations based on customer needs.
7. Continually enhance knowledge about the company's products and services to provide accurate information to customers.
Customer Service Agent Who Is Able To Speak Melayu.
By Concentrix At Daerah Istimewa Yogyakarta, Indonesia
Preferably having prior work experience in Customer Service, specifically for online travel agents will be a plus.
Responding to all customers’ concerns regarding travel queries.
Responding to posts and messages received from clients’ social media accounts.
Executing escalation queue on refund-related inquiries due to travel cancellation.
Review all NPS & journey-related surveys and approve or reject surveys to be posted.
Good proficiency in Melayu and English (reading and writing).
Front Desk Agent (Reception Agent)
By Fairmont At Area DKI Jakarta, Indonesia
Employee benefit card offering discounted rates in Accor worldwide
Take initiative to add a personalized experience
Service focused personality is essential; experience is an asset
Prior experience working with Opera or a related system
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Front Desk Agent Jobs
By Marriott Hotels At Medan, Indonesia

Job Number 23113382 Job Category Rooms & Guest Services Operations Location JW Marriott Hotel Medan, Jalan Putri Hijau No. 10, Medan, Sumatera Utara, Indonesia VIEW ON MAP Schedule ...

Are you looking for an exciting new opportunity to use your customer service and technical skills? We are looking for an IT Service Desk Agent to join our team! As an IT Service Desk Agent, you will be responsible for providing technical assistance and support to our customers. You will be the first point of contact for our customers, troubleshooting hardware and software issues, and providing solutions to ensure customer satisfaction. If you are a customer service-oriented individual with a passion for technology, this is the perfect job for you!

Overview An IT Service Desk Agent is responsible for providing technical support to customers and employees. They are the first point of contact for any technical issues and are responsible for troubleshooting and resolving technical issues. They must be able to provide technical advice and assistance to customers and employees in a timely and efficient manner. Detailed Job Description An IT Service Desk Agent is responsible for providing technical support to customers and employees. They are the first point of contact for any technical issues and are responsible for troubleshooting and resolving technical issues. They must be able to provide technical advice and assistance to customers and employees in a timely and efficient manner. They must be able to diagnose and troubleshoot technical issues, provide solutions, and escalate issues to the appropriate personnel. They must be able to communicate effectively with customers and employees, and provide excellent customer service. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot and diagnose technical issues
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Knowledge of IT security
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in a technical support role
• A+ certification or other technical certifications
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Knowledge of IT security
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a technical support role
• Experience troubleshooting and resolving technical issues
• Experience providing technical advice and assistance
• Experience working in a fast-paced environment
Job Responsibilities
• Provide technical support to customers and employees
• Troubleshoot and diagnose technical issues
• Provide solutions and escalate issues to the appropriate personnel
• Communicate effectively with customers and employees
• Provide excellent customer service
• Monitor and maintain IT systems
• Update and maintain technical documentation