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Service Desk Agent Jobs

It Service Desk Analyst
By SLB At Area DKI Jakarta, Indonesia
Maintain Global Asset Management database with updates related to the assigned hardware.
Professional management of employee relationships at all levels.
0-3 years of experience in the same field.
Excellent verbal and written communication skills.
Ability to manage several projects simultaneously while working under pressure to meet deadlines.
Provide second-line investigation and diagnosis.
Customer Service Agent Jobs
By monis.rent At Bali, Indonesia
2. Prior experience in a customer service role, preferably in a remote environment.
3. Proficient in using Booqable.com software or similar rental management software.
3. Utilize Booqable.com software to manage and track customer rental requests, payment transactions, and rental item inventory.
5. Provide product information, availability, and pricing details to customers based on their requirements.
6. Use knowledge of our products to make recommendations based on customer needs.
7. Continually enhance knowledge about the company's products and services to provide accurate information to customers.
It Service Desk Jobs
By Square Gate One At Kota Tangerang, Indonesia
Substantial experience in IT support to customers.
Deep knowledge of network concepts and IT based knowledge
Have good communication skill in Bahasa Indonesia and English
Answering incoming calls in a timely manner
Being 1st level support for resolving problems reported by users
Ensurring support activities are monitored / logged, tracked and resolved appropriately and in a timely manner
Front Desk Agent Jobs
By AYANA Resort and Spa, BALI At Labuan Bajo, Indonesia
Minimum of 1 year of experience in a similar role
Excellent communication and customer service skills
Welcome and greet guests upon their arrival
Check guests in and out of their rooms in a timely and efficient manner
Answer phone calls and respond to guest inquiries with professionalism and friendliness
Assist guests with their luggage, directions and other requests as needed
Agent-Front Desk Jobs
By The Ritz-Carlton Hotel Company, L.L.C. At Jakarta, Indonesia

채용 번호 23121615 작업 카테고리 Rooms & Guest Services Operations 위치 The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Daerah Khusus Ibukota Jakarta, ...

Butler Service Agent - Outsource
By The Ritz-Carlton Hotel Company, L.L.C. At Jakarta, Indonesia

Job Number 23121192 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Jakarta Pacific Place, Sudirman Central Business District Jl. Jendral Sudirman, Jakarta, Daerah ...

Front Desk Agent Jobs
By Marriott At Bali, Indonesia

Job Number 23116729 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Bali, Jalan Raya Nusa Dua Selatan Lot III, Bali, Bali, Indonesia Schedule Full-Time ...

Front Desk Agent Jobs
By AYANA Midplaza Jakarta At Jakarta, Indonesia

Company Description: Jakarta’s premier 5-star business hotel with lifestyle products takes urban escapes to a whole new level, warmly welcoming you to the world of AYANA hospitality. Job Description: ...

Agent-At Your Service Jobs
By The Luxury Collection At Nusa Penida, Indonesia

แมริออท อินเตอร์เนชั่นแนลเป็นผู้ว่าจ้างที่ให้โอกาสเท่าเทียมกัน เราเชื่อในการจ้างบุคลากรที่มีความหลากหลายและสนับสนุนวัฒนธรรมที่รวมทุกกลุ่มคนและให้ความสำคัญกับคนเป็นอันดับหนึ่ง เรามุ่งมั่นที่จะไม่เลือกปฏิบัติบนหลักการที่ได้รับความคุ้มครอง เช่น ความพิการและสถานะทหารผ่านศึก หรือหลักการอื่นๆ ที่ครอบคลุมภายใต้ข้อกฎหมายที่เกี่ยวข้อง

Front Desk Agent - Yogyakarta Marriott Hotel
By Marriott Hotels At Yogyakarta, Indonesia

Additional Information Front Desk Agent - Yogyakarta Marriott Hotel Job Number 23113641 Job Category Rooms & Guest Services Operations Location Yogyakarta Marriott Hotel, Jalan Ringroad ...

It Service Desk & Monitoring Specialist
By PT Bank Jago Tbk At Jakarta, Indonesia
Have experience and knowledge of endpoint management software, for example ManagedEngine, Kaseya, Ivanti, or others, and Trendmicro or Symantec antivirus software.
Certifications or participation in training: ITIL, service management, incident management, network, system, database, SolarWinds, Dynatrace, etc.
Having knowledge of service management, incident and problem management, monitoring, system availability and utilization, capacity planning.
Have experience working in a bank and understand the process of change management in a bank.
Have experience in managing Windows Operating System (O/S), Active Directory, and endpoint security hardening for at least 5 years.
Providing assistance and solutions to users/staff regarding any service requests or complaints related to the work devices/computers being used.
Agent-Front Desk-Lead Jobs
By Fairfield Inn & Suites by Marriott At Kota Tangerang, Indonesia

채용 번호 23107654 작업 카테고리 Rooms & Guest Services Operations 위치 Fairfield by Marriott Jakarta Soekarno-Hatta Airport, Jl. Husein Sastranegara No.8, Tangerang, Banten, Indonesia 지도에서 보기 스케줄 ...

Agent-At Your Service Jobs
By Sheraton Hotels & Resorts At Sijuk, Indonesia

채용 번호 23107417 작업 카테고리 Rooms & Guest Services Operations 위치 Sheraton Belitung Resort, Jalan Pantai Penarikan Dusun Timur Jaya, Sijuk Belitung, Sumatera Selatan, Indonesia 지도에서 보기 스케줄 ...

Information Technology Service Desk
By Bayarind At Jakarta Raya, Indonesia
Have an experience as IT Helpdesk/ IT Operation min. 1 year
Have knowledge about database MySQL & SQL server
Have knowledge about operating system linux & windows
Have knowledge about basic communication network
Hallo Jobseekers! If you have experience as IT Service Desk please come and join us!
To handle complain and request from client
Front Desk Agent Jobs
By Aveta Hotel Malioboro At Yogyakarta, Indonesia

Company Description: Aveta Hotel Malioboro merupakan hotel bintang 3 di Yogyakarta. Job Description: Front Desk Agent

Customer Service Agent Yogyakarta - Talent Pool
By Ninja Xpress At Yogyakarta, Indonesia
Preferably Staff (non-management & non-supervisor) specialized in Customer Service, Telemarketing or equivalent.
Required Skill(s): Communication, Customer Servicing, Administration, Ms. Office, Ms. Excel
Good communication and administration skills
Resolved customer request and complaint
Candidate must possess at least SMU, Diploma, Bachelor's Degree in Marketing, Mass Communications or equivalent.
Willing to work in shifting and/or weekends and public holiday
Customer Service Agent Jakarta
By Ninja Van At Area DKI Jakarta, Indonesia
Preferably Staff (non-management & non-supervisor) specialized in Customer Service, Telemarketing or equivalent.
Required Skill(s): Communication, Customer Servicing, Administration, Ms. Office, Ms. Excel
Good communication and administration skills
Candidate must possess at least SMU, Diploma, Bachelor's Degree in Marketing, Mass Communications or equivalent.
Willing to work in shifting and/or weekends and public holiday
Resolved customer request and complaint
Agent-Front Desk-Lead Jobs
By W Hotels At Seminyak, Indonesia

职位编号 23099207 工作类别 Rooms & Guest Services Operations 地点 W Bali - Seminyak, Jl. Petitenget, Seminyak, Bali, Indonesia 在地图中查看 编制 Full-Time 远程申请? N 重新安置？ N 职位类型 Non-Management ...

At Your Service Agent-Yogyakarta Marriott Hotel
By Marriott Hotels At Yogyakarta, Indonesia

Additional Information At Your Service Agent-Yogyakarta Marriott hotel Job Number 23096979 Job Category Rooms & Guest Services Operations Location Yogyakarta Marriott Hotel, Jalan ...

Agent-At Your Service Jobs
By Marriott Hotels At Medan, Indonesia

채용 번호 23094851 작업 카테고리 Rooms & Guest Services Operations 위치 JW Marriott Hotel Medan, Jalan Putri Hijau No. 10, Medan, Sumatera Utara, Indonesia 지도에서 보기 스케줄 Full-Time 원격 위치입니까? N ...

Are you looking for an exciting new opportunity to use your customer service and technical skills? We are looking for an IT Service Desk Agent to join our team! As an IT Service Desk Agent, you will be responsible for providing technical assistance and support to our customers. You will be the first point of contact for our customers, troubleshooting hardware and software issues, and providing solutions to ensure customer satisfaction. If you are a customer service-oriented individual with a passion for technology, this is the perfect job for you!

Overview An IT Service Desk Agent is responsible for providing technical support to customers and employees. They are the first point of contact for any technical issues and are responsible for troubleshooting and resolving technical issues. They must be able to provide technical advice and assistance to customers and employees in a timely and efficient manner. Detailed Job Description An IT Service Desk Agent is responsible for providing technical support to customers and employees. They are the first point of contact for any technical issues and are responsible for troubleshooting and resolving technical issues. They must be able to provide technical advice and assistance to customers and employees in a timely and efficient manner. They must be able to diagnose and troubleshoot technical issues, provide solutions, and escalate issues to the appropriate personnel. They must be able to communicate effectively with customers and employees, and provide excellent customer service. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot and diagnose technical issues
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Knowledge of IT security
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in a technical support role
• A+ certification or other technical certifications
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Knowledge of IT security
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a technical support role
• Experience troubleshooting and resolving technical issues
• Experience providing technical advice and assistance
• Experience working in a fast-paced environment
Job Responsibilities
• Provide technical support to customers and employees
• Troubleshoot and diagnose technical issues
• Provide solutions and escalate issues to the appropriate personnel
• Communicate effectively with customers and employees
• Provide excellent customer service
• Monitor and maintain IT systems
• Update and maintain technical documentation