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Service Desk Agent Jobs in Kab. Bekasi, West Java

It Service Desk Supporter
By ISS A/S At Jakarta Raya, Indonesia
Remote meeting room support and assistance
You should as a minimum have completed a relevant IT education
Preferably, a minimum of 1-2 years of experience within IT support function from a Worldwide enterprise, but not a must
Broad knowledge of Microsoft Office & M365 products
Exceptional communications and customer service skills
Your key responsibilities will be:
Front Desk Agent (Night Audit) (Dreamtel Hotel Jakarta)
By Dealls – Jobs & Mentoring (YC W22) At Jakarta Raya, Indonesia
Degree in hotel management is a plus
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software.
Excellent communication and organizational skills
Check in guests, answer phones and take reservations
Respond to guest complaints, requests and emergencies
It Service Desk (010908) Jobs
By PT Amber Solusi Internasional At Jakarta Raya, Indonesia
Min. 2 years experience as IT Helpdesk/ IT Support
Adhering to all processes and documenting procedures accordingly
MS Office 365 – Outlook, Excel, Word, PowerPoint, One Note, One Drive, SharePoint
Bachelor degree in Computer Science, Information Technology, or related field
Customer Service Agent Jobs
By Deliveree On-Demand Logistics (Southeast Asia) At Jakarta Raya, Indonesia
No minimum or maximum year of working experience
Good speaking and writing skills
Salary: Rp 5.000.000 – Rp 5.500.000
GPA 3.0 or higher from any 4-year undergraduate program
All majors welcome to apply
Willing to work on shifted schedule
It Service Desk Manager
By KSPS At Jakarta Raya, Indonesia
Ensure the delivered service is according to the Information Technology Service Management (ITSM) standard.
Minimum 6 years working experience as Service Desk Manager or related roles
Strong understanding of complex IT infrastructure and IT service management best practices (ITIL framework).
Manage and responsible in delivering services as per the expected by customer.
Experience of managing/leading an IT service team at least 6 years
Acting as a Point of Contact (POC) for project related.
Agent-Front Desk Jobs
By The Ritz-Carlton Hotel Company, L.L.C. At Jakarta, Indonesia

채용 번호 23121615 작업 카테고리 Rooms & Guest Services Operations 위치 The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Daerah Khusus Ibukota Jakarta, ...

Butler Service Agent - Outsource
By The Ritz-Carlton Hotel Company, L.L.C. At Jakarta, Indonesia

Job Number 23121192 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Jakarta Pacific Place, Sudirman Central Business District Jl. Jendral Sudirman, Jakarta, Daerah ...

Front Desk Agent Jobs
By AYANA Midplaza Jakarta At Jakarta, Indonesia

Company Description: Jakarta’s premier 5-star business hotel with lifestyle products takes urban escapes to a whole new level, warmly welcoming you to the world of AYANA hospitality. Job Description: ...

It Service Desk & Monitoring Specialist
By PT Bank Jago Tbk At Jakarta, Indonesia
Have experience and knowledge of endpoint management software, for example ManagedEngine, Kaseya, Ivanti, or others, and Trendmicro or Symantec antivirus software.
Certifications or participation in training: ITIL, service management, incident management, network, system, database, SolarWinds, Dynatrace, etc.
Having knowledge of service management, incident and problem management, monitoring, system availability and utilization, capacity planning.
Have experience working in a bank and understand the process of change management in a bank.
Have experience in managing Windows Operating System (O/S), Active Directory, and endpoint security hardening for at least 5 years.
Providing assistance and solutions to users/staff regarding any service requests or complaints related to the work devices/computers being used.
Information Technology Service Desk
By Bayarind At Jakarta Raya, Indonesia
Have an experience as IT Helpdesk/ IT Operation min. 1 year
Have knowledge about database MySQL & SQL server
Have knowledge about operating system linux & windows
Have knowledge about basic communication network
Hallo Jobseekers! If you have experience as IT Service Desk please come and join us!
To handle complain and request from client
Club Service Agent Jobs
By The Ritz-Carlton Hotel Company, L.L.C. At Jakarta, Indonesia

Job Number 23091117 Job Category Food and Beverage & Culinary Location The Ritz-Carlton Jakarta Pacific Place, Sudirman Central Business District Jl. Jendral Sudirman, Jakarta, Daerah ...

Agent-Front Desk-Lead Jobs
By The Ritz-Carlton Hotel Company, L.L.C. At Jakarta, Indonesia

職務編號 23085871 工作類別 Rooms & Guest Services Operations 地點 The Ritz-Carlton Jakarta Mega Kuningan, Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 no.1, Jakarta, Daerah Khusus Ibukota Jakarta, ...

At Your Service Agent
By JW Marriott At Jakarta, Indonesia

Job Number 23083760 Job Category Rooms & Guest Services Operations Location JW Marriott Hotel Jakarta, Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Jakarta, Daerah Khusus ...

Front Desk Service Agent
By Hilton At Jakarta, Indonesia
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Plan and implement detailed steps by using experienced judgment and discretion.
Ensure that the Guest Service Manager is kept aware and up to date with operational issues.
Ensure that the front desk stock is managed and not wasted, maintaining costs where able.
Carry out any other reasonable duties and responsibilities as assigned.
Good interpersonal skills to provide overall guest satisfaction.

Are you looking for an exciting new opportunity to use your customer service and technical skills? We are looking for an IT Service Desk Agent to join our team! As an IT Service Desk Agent, you will be responsible for providing technical assistance and support to our customers. You will be the first point of contact for our customers, troubleshooting hardware and software issues, and providing solutions to ensure customer satisfaction. If you are a customer service-oriented individual with a passion for technology, this is the perfect job for you!

Overview An IT Service Desk Agent is responsible for providing technical support to customers and employees. They are the first point of contact for any technical issues and are responsible for troubleshooting and resolving technical issues. They must be able to provide technical advice and assistance to customers and employees in a timely and efficient manner. Detailed Job Description An IT Service Desk Agent is responsible for providing technical support to customers and employees. They are the first point of contact for any technical issues and are responsible for troubleshooting and resolving technical issues. They must be able to provide technical advice and assistance to customers and employees in a timely and efficient manner. They must be able to diagnose and troubleshoot technical issues, provide solutions, and escalate issues to the appropriate personnel. They must be able to communicate effectively with customers and employees, and provide excellent customer service. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot and diagnose technical issues
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Knowledge of IT security
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in a technical support role
• A+ certification or other technical certifications
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Knowledge of IT security
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a technical support role
• Experience troubleshooting and resolving technical issues
• Experience providing technical advice and assistance
• Experience working in a fast-paced environment
Job Responsibilities
• Provide technical support to customers and employees
• Troubleshoot and diagnose technical issues
• Provide solutions and escalate issues to the appropriate personnel
• Communicate effectively with customers and employees
• Provide excellent customer service
• Monitor and maintain IT systems
• Update and maintain technical documentation