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Service Desk Agent Jobs in Kota Bekasi, West Java

Front Desk Agent - Mandarin Speaking
By Four Points by Sheraton At Kuta, Indonesia

Job Number 23142808 Job Category Rooms & Guest Services Operations Location Four Points by Sheraton Bali Kuta, Jalan Benesari Banjar Pengabetan, Kuta, Bali, Indonesia VIEW ON MAP ...

Customer Service Agent Jobs
By monis.rent At Indonesia
2. Prior experience in a customer service role, preferably in a remote environment.
3. Proficient in using Booqable.com software or similar rental management software.
3. Utilize Booqable.com software to manage and track customer rental requests, payment transactions, and rental item inventory.
5. Provide product information, availability, and pricing details to customers based on their requirements.
6. Use knowledge of our products to make recommendations based on customer needs.
7. Continually enhance knowledge about the company's products and services to provide accurate information to customers.
Customer Service Agent Who Is Able To Speak Melayu.
By Concentrix At Daerah Istimewa Yogyakarta, Indonesia
Preferably having prior work experience in Customer Service, specifically for online travel agents will be a plus.
Responding to all customers’ concerns regarding travel queries.
Responding to posts and messages received from clients’ social media accounts.
Executing escalation queue on refund-related inquiries due to travel cancellation.
Review all NPS & journey-related surveys and approve or reject surveys to be posted.
Good proficiency in Melayu and English (reading and writing).
Front Desk Agent (Reception Agent)
By Fairmont At Area DKI Jakarta, Indonesia
Employee benefit card offering discounted rates in Accor worldwide
Take initiative to add a personalized experience
Service focused personality is essential; experience is an asset
Prior experience working with Opera or a related system
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Front Desk Agent Jobs
By Marriott Hotels At Medan, Indonesia

Job Number 23113382 Job Category Rooms & Guest Services Operations Location JW Marriott Hotel Medan, Jalan Putri Hijau No. 10, Medan, Sumatera Utara, Indonesia VIEW ON MAP Schedule ...

It Service Desk Analyst
By SLB At Area DKI Jakarta, Indonesia
Maintain Global Asset Management database with updates related to the assigned hardware.
Professional management of employee relationships at all levels.
0-3 years of experience in the same field.
Excellent verbal and written communication skills.
Ability to manage several projects simultaneously while working under pressure to meet deadlines.
Provide second-line investigation and diagnosis.
Front Desk Agent - Yogyakarta Marriott Hotel
By Marriott Hotels At Yogyakarta, Indonesia

Additional Information Front Desk Agent - Yogyakarta Marriott Hotel Job Number 23113641 Job Category Rooms & Guest Services Operations Location Yogyakarta Marriott Hotel, Jalan Ringroad ...

Front Desk Agent Jobs
By Aveta Hotel Malioboro At Yogyakarta, Indonesia

Company Description: Aveta Hotel Malioboro merupakan hotel bintang 3 di Yogyakarta. Job Description: Front Desk Agent

Customer Service Agent Yogyakarta - Talent Pool
By Ninja Xpress At Yogyakarta, Indonesia
Preferably Staff (non-management & non-supervisor) specialized in Customer Service, Telemarketing or equivalent.
Required Skill(s): Communication, Customer Servicing, Administration, Ms. Office, Ms. Excel
Good communication and administration skills
Resolved customer request and complaint
Candidate must possess at least SMU, Diploma, Bachelor's Degree in Marketing, Mass Communications or equivalent.
Willing to work in shifting and/or weekends and public holiday
Customer Service Agent Jakarta
By Ninja Van At Area DKI Jakarta, Indonesia
Preferably Staff (non-management & non-supervisor) specialized in Customer Service, Telemarketing or equivalent.
Required Skill(s): Communication, Customer Servicing, Administration, Ms. Office, Ms. Excel
Good communication and administration skills
Candidate must possess at least SMU, Diploma, Bachelor's Degree in Marketing, Mass Communications or equivalent.
Willing to work in shifting and/or weekends and public holiday
Resolved customer request and complaint
At Your Service Agent-Yogyakarta Marriott Hotel
By Marriott Hotels At Yogyakarta, Indonesia

Additional Information At Your Service Agent-Yogyakarta Marriott hotel Job Number 23096979 Job Category Rooms & Guest Services Operations Location Yogyakarta Marriott Hotel, Jalan ...

Agent-At Your Service Jobs
By Marriott Hotels At Medan, Indonesia

채용 번호 23094851 작업 카테고리 Rooms & Guest Services Operations 위치 JW Marriott Hotel Medan, Jalan Putri Hijau No. 10, Medan, Sumatera Utara, Indonesia 지도에서 보기 스케줄 Full-Time 원격 위치입니까? N ...

Customer Service Agent Jobs
By Concentrix At Daerah Istimewa Yogyakarta, Indonesia
Utilize various Concentrix and client-based tools & applications for customer management and servicing.
Good customer service, multi-tasking, and problem-solving skills. Strong attention to detail.
Working knowledge on Ms. Office. Fast typing speed.
Min. English read/write skills level B1.
Handling and resolving customers’ inquiries/requests for U.S. Markets.
Providing excellent services to customers e.g., answering chats and emails, etc.
Service Express Agent Jobs
By Westin Hotels & Resorts At Area DKI Jakarta, Indonesia

Job Number 23088560 Job Category Rooms & Guest Services Operations Location The Westin Jakarta, Jl. H.R. Rasuna Said Kav.C-22 A, Jakarta, Jakarta, Indonesia VIEW ON MAP Schedule ...

Information Technology Service Desk
By Accord Innovations At Area DKI Jakarta, Indonesia
Utilize remote control tools to manage and implement compliance with configuration management standards
Assist enable enforcement of compliance with configuration management standards and appropriate optimizations on desktop
Provide SAP Authorization to SAP users that exists according to the appropriate role validated by the business Authorization Manager/SAP.
Manage end user accounts ((Windows, Email, SAP), i.e. reinitialize/modify passwords and unlock accounts.
Respond to user requests for information and assist in problem solving.
Maintain contact with users on operational and production issues.
It Service Desk Jobs
By Busana Apparel Group At Area DKI Jakarta, Indonesia
Good time management and able to work in a team
Have 2-3 years experience in IT Service Desk or minimum 3 years as IT Support handling ticketing system
Have knowledge in the Basic Technical Support (PC components, Windows, Mail, etc).
Provide the first level support of user complaints and record into Support Ticket System
Coordinate with IT Technical Support for Support Ticket assignment until resolved
Write and send report on the end-users problems and requests
Ms Client Service Desk Agent
By NTT Ltd. At Area DKI Jakarta, Indonesia
Uses MS product and process knowledge along with discretion to respond to tickets
Strong and effective verbal and written communication skills
General Qualification in Technology (Technical Diploma) or equivalent
India specific – A minimum of 13 years of education with a diploma in IT or a graduate degree or equivalent
A moderate number of years work experience
Demonstrable related work experience in the Technology Industry and Call Centre environment is preferred
Agent-Front Desk-Lead Jobs
By Marriott Hotels At Yogyakarta, Indonesia

職務編號 22204431 工作類別 Rooms & Guest Services Operations 地點 Yogyakarta Marriott Hotel, Jalan Ringroad Utara, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia 在地圖中查看 工作編制 Full-Time 身處外地？ ...

Are you looking for an exciting new opportunity to use your customer service and technical skills? We are looking for an IT Service Desk Agent to join our team! As an IT Service Desk Agent, you will be responsible for providing technical assistance and support to our customers. You will be the first point of contact for our customers, troubleshooting hardware and software issues, and providing solutions to ensure customer satisfaction. If you are a customer service-oriented individual with a passion for technology, this is the perfect job for you!

Overview An IT Service Desk Agent is responsible for providing technical support to customers and employees. They are the first point of contact for any technical issues and are responsible for troubleshooting and resolving technical issues. They must be able to provide technical advice and assistance to customers and employees in a timely and efficient manner. Detailed Job Description An IT Service Desk Agent is responsible for providing technical support to customers and employees. They are the first point of contact for any technical issues and are responsible for troubleshooting and resolving technical issues. They must be able to provide technical advice and assistance to customers and employees in a timely and efficient manner. They must be able to diagnose and troubleshoot technical issues, provide solutions, and escalate issues to the appropriate personnel. They must be able to communicate effectively with customers and employees, and provide excellent customer service. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot and diagnose technical issues
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Knowledge of IT security
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in a technical support role
• A+ certification or other technical certifications
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Knowledge of IT security
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a technical support role
• Experience troubleshooting and resolving technical issues
• Experience providing technical advice and assistance
• Experience working in a fast-paced environment
Job Responsibilities
• Provide technical support to customers and employees
• Troubleshoot and diagnose technical issues
• Provide solutions and escalate issues to the appropriate personnel
• Communicate effectively with customers and employees
• Provide excellent customer service
• Monitor and maintain IT systems
• Update and maintain technical documentation