Customer Care Retention Jobs

Requirements:

• Required Skill(s): Microsoft Office, Good Communication Skill, Selling Skills, Service Oriented.
• Candidate must possess at least Diplomain any field.
• Required language:English and Indonesia
• At least 2 Years of working experience in the related position.

s:

• Serve the needs of customers in basic and further technical engineering, like a troubleshooting network/customers email, handle the administration Basic Questions, request for information or a communication service via e-mail, phone or chat
• Understand and responses or escalation to the needs of customers
• Provide solutions and suggestions are useful for customers
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems, completing solution
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.