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Customer Care Agent Jobs

Customer Care Agent Jobs
By Alterra At Area DKI Jakarta, Indonesia
Excellent time-management and prioritization skills
Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
1-2 years proven experience in supporting client success
Excellent written and verbal communication skills
Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
Sr/Lead Customer Care Rep
By Cabot Corporation At Jakarta, Indonesia
Strong MS Office skills required (Excel, Word, Notes, Power Point), prior JDE experience a plus
Using excellent customer service skills, establishes and maintains effective working relationships with transportation carriers.
In-depth knowledge of logistics, specifically customer services of export import and order processing procedures
Strong problem-solving skills, including use of process-improvement techniques, such as root cause analysis
Participates in system testing and assists identifying and coordinating resolutions of ERP systems issues. Tests and reviews new procedures.
Adheres to policies, procedures including safety, internal control, Sarbanes-Oxley regulations and ISO 9001:2015 and 14001:2015 standards.
Software Engineer (Web) (Customer Care)
By Traveloka At Area DKI Jakarta, Indonesia
Detailed knowledge of JavaScript framework: React Native, ReactJS, and NextJS
Experienced in writing unit test
Familiarity with modern web component
(Optional) Bachelors' degree in Computer Science or equivalent degree
It's fun to work in a company where people truly BELIEVE in what they're doing!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Field Service And Customer Care Manager
By Confidential At Area DKI Jakarta, Indonesia
Management Ability / Education Qualifications / Experience Requirements:
Maintains professional and technical knowledge by tracking emerging trends in care centre operations management
· Minimum 5-8 years’ experience in Operations Management and Field Service-related industry.
Provide resource and capacity management for specific issues or servicing opportunities
Manage the development process of new service offerings from concept to active implementation
Manage the outsourcing partners for services, define and execute outsourcing strategy to balance service levels with costs and liabilities
Customer Service Agent Jobs
By Deliveree On-Demand Logistics (Southeast Asia) At Jakarta Raya, Indonesia
No minimum or maximum year of working experience
Good speaking and writing skills
Salary: Rp 5.000.000 – Rp 5.500.000
GPA 3.0 or higher from any 4-year undergraduate program
All majors welcome to apply
Willing to work on shifted schedule
Customer Care Officer (Semarang)
By FDC Dental Clinic Official At Jakarta, Indonesia

Company Description: FDC Dental Clinic Apps adalah Platform layanan Kesehatan gigi & mulut yang sangat mudah digunakan & memiliki banyak fitur yang sesuai dengan kebutuhan pasien. Job ...

Customer Care Officer (Karawang)
By FDC Dental Clinic Official At Jakarta, Indonesia

Company Description: FDC Dental Clinic Apps adalah Platform layanan Kesehatan gigi & mulut yang sangat mudah digunakan & memiliki banyak fitur yang sesuai dengan kebutuhan pasien. Job ...

Customer Care Officer (Makassar)
By FDC Dental Clinic Official At Jakarta, Indonesia

Company Description: FDC Dental Clinic Apps adalah Platform layanan Kesehatan gigi & mulut yang sangat mudah digunakan & memiliki banyak fitur yang sesuai dengan kebutuhan pasien. Job ...

Customer Care Officer (Cimanggis)
By FDC Dental Clinic Official At Jakarta, Indonesia

Company Description: FDC Dental Clinic Apps adalah Platform layanan Kesehatan gigi & mulut yang sangat mudah digunakan & memiliki banyak fitur yang sesuai dengan kebutuhan pasien. Job ...

Customer Care Officer (Cimahi)
By FDC Dental Clinic Official At Jakarta, Indonesia

Company Description: FDC Dental Clinic Apps adalah Platform layanan Kesehatan gigi & mulut yang sangat mudah digunakan & memiliki banyak fitur yang sesuai dengan kebutuhan pasien. Job ...

Customer Care Officer (Bali)
By FDC Dental Clinic Official At Jakarta, Indonesia

Company Description: FDC Dental Clinic Apps adalah Platform layanan Kesehatan gigi & mulut yang sangat mudah digunakan & memiliki banyak fitur yang sesuai dengan kebutuhan pasien. Job ...

Customer Care Officer (Malang)
By FDC Dental Clinic Official At Jakarta, Indonesia

Company Description: FDC Dental Clinic Apps adalah Platform layanan Kesehatan gigi & mulut yang sangat mudah digunakan & memiliki banyak fitur yang sesuai dengan kebutuhan pasien. Job ...

Customer Care Officer (Citra Raya)
By FDC Dental Clinic Official At Jakarta, Indonesia

Company Description: FDC Dental Clinic Apps adalah Platform layanan Kesehatan gigi & mulut yang sangat mudah digunakan & memiliki banyak fitur yang sesuai dengan kebutuhan pasien. Job ...

Customer Care Officer (Bandung)
By FDC Dental Clinic Official At Jakarta, Indonesia

Company Description: FDC Dental Clinic Apps adalah Platform layanan Kesehatan gigi & mulut yang sangat mudah digunakan & memiliki banyak fitur yang sesuai dengan kebutuhan pasien. Job ...

Customer Care Retention Jobs
By PT Cyberindo Aditama (CBN) At Jakarta Raya, Indonesia
At least 2 Years of working experience in the related position.
Required Skill(s): Microsoft Office, Good Communication Skill, Selling Skills, Service Oriented.
Candidate must possess at least Diplomain any field.
Understand and responses or escalation to the needs of customers
Provide solutions and suggestions are useful for customers
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Customer Service Agent Jobs
By monis.rent At Indonesia
2. Prior experience in a customer service role, preferably in a remote environment.
3. Proficient in using Booqable.com software or similar rental management software.
3. Utilize Booqable.com software to manage and track customer rental requests, payment transactions, and rental item inventory.
5. Provide product information, availability, and pricing details to customers based on their requirements.
6. Use knowledge of our products to make recommendations based on customer needs.
7. Continually enhance knowledge about the company's products and services to provide accurate information to customers.
Customer Service Agent Who Is Able To Speak Melayu.
By Concentrix At Daerah Istimewa Yogyakarta, Indonesia
Preferably having prior work experience in Customer Service, specifically for online travel agents will be a plus.
Responding to all customers’ concerns regarding travel queries.
Responding to posts and messages received from clients’ social media accounts.
Executing escalation queue on refund-related inquiries due to travel cancellation.
Review all NPS & journey-related surveys and approve or reject surveys to be posted.
Good proficiency in Melayu and English (reading and writing).
Customer Care Associate Jobs
By Maha At Serpong, Indonesia
Education: SMK or the same level; chemical background is preferred
Highly initiative and has good communication skill
Has a good administration skill
Has a minimum correspondence English skill
Handling administrative requests and queries (invoicing, labeling, etc)
Maintaining filling system (sales & import documentation)
Customer Care Associate Jobs
By CoLearn At Jakarta Selatan, Indonesia
🥅 Build the best educational content and technology to advance STEM education
Prior experience in Customer Care or related field preferred
Good communication and interpersonal skills especially with teenagers & parents
Strong problem-solving skills and ability to think on your feet
Onboarding students and ensure their experience are smooth until the first class
💰 LinkedIn Top Startup 2021, edtech, funded, growth speed of a rocketship
Customer Care Officer Jobs
By PT Prospect Motor At Cikarang Selatan, Indonesia
At least 1 year of experience in the related field is required for this position.
Good interpersonal & communication skills
Make calls to customers to remind service
Follow up on customer satisfaction
Make a daily report regarding the results of follow-up
Communicate and interact with customers according to Honda's SOP

Are you looking for a job that allows you to help people and make a difference? We are looking for a Customer Care Agent to join our team and provide excellent customer service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful information. If you have a passion for helping people and a commitment to providing excellent customer service, this is the job for you!

What is Customer Care Agent Skills Required?

• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to multi-task and prioritize
• Ability to work independently and as part of a team
• Proficiency in computer applications, such as Microsoft Office
• Knowledge of customer service software, databases, and tools
• Ability to stay calm and professional in stressful situations

What is Customer Care Agent Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of applicable laws and regulations

What is Customer Care Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of applicable laws and regulations
• Knowledge of customer service software, databases, and tools

What is Customer Care Agent Experience?

• Previous customer service experience
• Experience in a call center or customer service environment

What is Customer Care Agent Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and issues
• Provide accurate information about products and services
• Process orders, forms, and applications
• Follow up with customers to ensure satisfaction
• Record customer interactions and transactions
• Identify and escalate priority issues
• Document