Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Customer Care Representative Jobs
Recruited by Hempel A/S 8 months ago Address Kota Bekasi, Indonesia
Customer Care Advisor Ii
Recruited by Cathay Pacific 8 months ago Address Area DKI Jakarta, Indonesia
Childcare And Care Responsibilities Expert
Recruited by DevTech Systems, Inc. 9 months ago Address Area DKI Jakarta, Indonesia
Software Engineer (Web) (Customer Care)
Recruited by Traveloka 9 months ago Address Area DKI Jakarta, Indonesia
Field Service And Customer Care Manager
Recruited by Confidential 9 months ago Address Area DKI Jakarta, Indonesia
Brand Manager Skin Care Iswhite
Recruited by PT Indonesia Premium Goods 9 months ago Address Kota Bekasi, Indonesia
Customer Support Representative Jobs
Recruited by Liven 9 months ago Address Pontianak, Indonesia
Campign Supervisor Skin Care
Recruited by PT Indonesia Premium Goods 10 months ago Address Kota Bekasi, Indonesia
Customer Service Agent Jobs
Recruited by monis.rent 10 months ago Address Indonesia
Customer Service Agent Who Is Able To Speak Melayu.
Recruited by Concentrix 10 months ago Address Daerah Istimewa Yogyakarta, Indonesia
Manager Marketing & Branding Skin Care
Recruited by PT Indonesia Premium Goods 10 months ago Address Kota Bekasi, Indonesia
Customer Support Representative For Online Coaching Company
Recruited by Paired 10 months ago Address Area DKI Jakarta, Indonesia
Brand Manager Skin Care
Recruited by PT Indonesia Premium Goods 10 months ago Address Kota Bekasi, Indonesia
Chemicals Self Care Buyer
Recruited by J&J Family of Companies 10 months ago Address Hoya, Indonesia
Product Manager Personal Care
Recruited by PT Mata Pelangi Chemindo 10 months ago Address Area DKI Jakarta, Indonesia
Customer Support Representative (Indonesia)
Recruited by Peeba (YC W23) 10 months ago Address Area DKI Jakarta, Indonesia
Customer Care Unit Learning Development Specialist
Recruited by Gojek 11 months ago Address Area DKI Jakarta, Indonesia

Customer Care Agent Jobs

Company

Alterra
Address Area DKI Jakarta, Indonesia
Employment type FULL_TIME
Salary
Expires 2023-09-17
Posted at 9 months ago
Job Description
Responsibilities
  • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
  • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
  • Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Familiarity with CRM system
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Bachelor’s degree or equivalent
  • 1-2 years proven experience in supporting client success
  • Excellent written and verbal communication skills
  • Willing to work shitfting
Powered by JazzHR