Customer Care Staff Jobs in Indonesia , Employment

By Indonesia Asian Games 2018 Organizing Committee (INASGOC) At Jakarta, Indonesia

Microsoft Office

By Hempel A/S At Kota Bekasi, Indonesia

End to end management of sales order processing to order fulfillment

Process and manage all kinds of purchase orders & inquiries professionally

Coordinate supplies with customers, customer’s appointed agents, Associates & supply chain to meet customers delivery requirements

Graduate & experience in commercially driven customer care at least (3-5years)

Experience in busy customer service - B2B environment

Experience in standard operating procedures

Customer Care Advisor Ii

By Cathay Pacific At Area DKI Jakarta, Indonesia

Fly high with career development opportunities to diversify your skills and experience within the Cathay Pacific family.

0 – 1 year of relevant experience

Great communication, listening and problem solving skills

The Customer Care Advisor should maintain a high customer service standard when servicing and selling to customers.

Build strong relationship with customers and ensure the generation of maximum revenue through direct channels.

Provide “one-stop-shop” customer service across Cathay from telephone, digital, and email channels

Customer Care Agent Jobs

By Alterra At Area DKI Jakarta, Indonesia

Excellent time-management and prioritization skills

Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.

Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.

1-2 years proven experience in supporting client success

Excellent written and verbal communication skills

Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.

Sr/Lead Customer Care Rep

By Cabot Corporation At Jakarta, Indonesia

Strong MS Office skills required (Excel, Word, Notes, Power Point), prior JDE experience a plus

Using excellent customer service skills, establishes and maintains effective working relationships with transportation carriers.

In-depth knowledge of logistics, specifically customer services of export import and order processing procedures

Strong problem-solving skills, including use of process-improvement techniques, such as root cause analysis

Participates in system testing and assists identifying and coordinating resolutions of ERP systems issues. Tests and reviews new procedures.

Adheres to policies, procedures including safety, internal control, Sarbanes-Oxley regulations and ISO 9001:2015 and 14001:2015 standards.

Software Engineer (Web) (Customer Care)

By Traveloka At Area DKI Jakarta, Indonesia

Detailed knowledge of JavaScript framework: React Native, ReactJS, and NextJS

Experienced in writing unit test

Familiarity with modern web component

(Optional) Bachelors' degree in Computer Science or equivalent degree

It's fun to work in a company where people truly BELIEVE in what they're doing!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Field Service And Customer Care Manager

By Confidential At Area DKI Jakarta, Indonesia

Management Ability / Education Qualifications / Experience Requirements:

Maintains professional and technical knowledge by tracking emerging trends in care centre operations management

· Minimum 5-8 years’ experience in Operations Management and Field Service-related industry.

Provide resource and capacity management for specific issues or servicing opportunities

Manage the development process of new service offerings from concept to active implementation

Manage the outsourcing partners for services, define and execute outsourcing strategy to balance service levels with costs and liabilities

Customer Care Officer (Semarang)

By FDC Dental Clinic Official At Jakarta, Indonesia