Channel Account Manager Jobs

Job Purpose:

The Accounts Manager is the main interface between the Company and our partner community. The Accounts Manager is responsible for the ‘complete’ sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep relationships with key people inside the business partner and uncover sales opportunities, while delivering ongoing value to the partner.

Responsibilities:

• Accurately forecast business with Sales Manager on a monthly basis.
• Achieve and maintain sales certification for relevant product groups when required
• Identify the Company's services opportunities in conjunction with the Company's Technical Services team.
• Liaise with other divisions of the Company, as required, to ensure efficient customer transactions that ultimately deliver a sound buying experience for the Company’s partners.
• With assistance from the Channels Director build and execute a call plan that will ensure maximum return from the business partner community.
• Ensure all partner issues are resolved promptly and seek management guidance where necessary.
• Ensure the CRM is updated and used pro-actively to drive business engagements and forecasting
• Understand strengths and weaknesses in the product sets from a technical perspective.
• Make outbound sales calls to business partners and prospects as per call plan.
• Keep CRM up to date to ensure you and the management team have an accurate view of your business.
• Ensure all quotations are followed up and moved through the various levels of a sales cycle with ultimate goal, being of closure.
• Work with Sales Support and provide support where necessary to ensure timely logging of orders.
• Plan, design and implement outbound campaigns as necessary to deliver on agreed margin goals
• Provide Sales Support Specialist with all relevant information necessary to build and configure the 'winning' solution.
• Develop a solid understanding of the product range and present an informed overview.
• Capture and maintain all relevant data needed to sell and renew maintenance.
• Ensure all business partners are alerted of any upcoming renewals
• Up and cross sell each opportunity for maximum margin return and differentiation.
• Ensure all quotations are built using the company quotation tool.

Knowledge, Skills and Experience:

• Strong business acumen
• Opportunity Closing Skills
• Maturity – able to work with all levels within an organization
• Minimum 4 to 6 years of experience selling IT solutions in the channel required.
• Communication Skills
• Presentation Skills
• Self managed
• Technically competent
• Relationship Building Skills
• Tertiary IT degree or Diploma preferable
• Leverage internal relationships and sell the 'value add'

What’s In It For You?

• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!