Customer Service (Arabic Speaker)
By Garena At Jakarta, Indonesia
Minimum Senior High School, Diploma, Bachelor’s degree from any field. Prefer someone with working experience in Customer Service
Excellent written and verbal communication skills in Bahasa or English
Highly passionate about games with a good knowledge of the gaming industry in Indonesia
Having basic Customer Service tool knowledge like Zendesk will be a bonus point
Serve as front-line officers to troubleshoot technical and other issues for our players in MENA region
Tend to gamers’ inquiries promptly and accurately using the ticketing system
Customer Service Retail Jobs
By Amar Bank At Jakarta, Indonesia
Experience a minimum 1 year in a call center banking, prefer having an experience handling digital banking customers
Receive, handling, resolve calls and provide solutions for complaints from customer
Provide customer with product and service information
Identify and escalate priority issues
Documenting all call information according to SOP
Candidates must possess at least Bachelor's Degree in any major (Fresh graduate are welcome)
Customer Service Engineer Jobs
By United Imaging Healthcare At Jakarta Raya, Indonesia
1. Technical associate’s degree or equivalent experience preferred
3. Ideally, have previous field service experience where you have undertaken fault fin
6. Your customer-facing skills will be invaluable, as you will be required to interface with
1. Responsible for installation of UIH diagnostic imaging equipment within a designated product range at customer site;
4. Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
ding on electronic equipment to prove your independent troubleshooting ability on-site;
Admin Customer Service Jobs
By Praktis At Jakarta, Indonesia
Merekrut pelanggan potensial dengan cara merekomendasikan jasa agensi.
Menjawab pertanyaan yang dimiliki pelanggan tentang jasa yang ditawarkan.
Mendengarkan keluhan pelanggan agar dapat mengidentifikasi penyebab masalah.
Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.
Menyampaikan kasus ke manajemen apabila diperlukan untuk penyelesaian.
Mengantisipasi kebutuhan pelanggan, menindaklanjuti keluhan pelanggan sebelumnya, dan menawarkan solusi.
Customer Service Associate Jobs
By Talent Insider At Jakarta, Indonesia
Experience in using bespoke MRP, ERP, SAP, SCALA or other Order / Quotation Processing and Stock Management systems
Problem solving and conflict management abilities
Time management skills prioritization and ability to work under pressure
Provides Support To Other Team Members And Assists In Ad-hoc / Special Tasks As Assigned By Supervisor / Manager.
Min. 1 year experience in Customer Services in a multinational trading / distribution company or similar
Good communication skills in English – both verbal and written
Customer Service - Billback
By ATI Business Group At Jakarta Raya, Indonesia
Have 2+ years of working experience in Customer Service with English communication skill
Excellent communication skill in English
Excellent analytical and numerical skills
Conduct tracking, follow-up, and collection of billback invoices.
Proactively contact suppliers as needed to ensure payment of outstanding billback invoices.
Assisting the customers with answering inquiries or using the client’s tools
Assistant Customer Service Jobs
By Quess Corp Limited At Karawang, Indonesia
Manage and train Customer Associates
On-board new employees and train them based on your expertise and skill set
Set reasonable customer satisfaction goals and work with the team to meet them on a consistent basis
Interact with customers on a daily basis, responding to their questions and guiding them to the appropriate service
Create and implement an effective customer loyalty program
Customer Service Officer (Logistics)
By PT. Forecastle Indonesia At Jakarta Raya, Indonesia
Having experience and knowledge on Import-Export, Port Agency business and Logistics process (is a must)
To deliver a great experience.
Experience in Export-Import document, Customer Service Logistic
Good analytical thinking, good priority setting and communication skills.
Manage Customer service and document process are complied with the SOP set.
Coordinate with Finance team for any Advance Payment be process as soon as possible hence no delay or penalty from vendor.
Customer Service Supervisor Jobs
By modernvet At Jakarta Utara, Indonesia
Make sure all applications and CS Working tools are manageable.
At least 3 – 5 years of customer service experience required, previous experience in a supervisory role preferred.
Proficient knowledge of customer service, and standard office practices and procedures.
Proficient English skill and outstanding communication skills, both written and verbal.
Develop communication and collaboration for external departments and support working smoothly.
Monitoring Customer Service work schedule and effectiveness
Customer Service Officer Jobs
By PT Solusi Digital Transportasi (ID F Maxim Cilacap) At Cilacap Selatan, Indonesia
Merespons dengan cepat dan penuh empati terhadap pertanyaan, masalah, dan umpan balik pelanggan melalui berbagai kanal komunikasi.
Memberikan solusi yang efektif dan membangun hubungan positif dengan pelanggan untuk memastikan kepuasan mereka.
Mempertahankan catatan terperinci tentang interaksi pelanggan dan melakukan tindak lanjut yang diperlukan.
Berkolaborasi erat dengan tim internal untuk menyelesaikan masalah yang kompleks dan meningkatkan kualitas layanan kami.
Mengikuti tren dan perkembangan industri untuk memberikan informasi akurat kepada pelanggan.
Pendidikan yang relevan dalam pemasaran, komunikasi, atau bidang terkait.
Customer Service (Perawat) Jobs
By Laboratorium Amerind Bio-Clinic At Jakarta, Indonesia
·Pendidikan min. D3/D4 Keperawatan atau S1 Ners
·Memiliki STR yang masih berlaku
Mampu melakukan Phlebotomy dengan Vacuette
·Penempatan di Kebon Jeruk, Jakarta Barat
Kirimkan Surat Lamaran & CV ke :
Graha Mas Blok C No. 18, Jl. Raya Perjuangan, Kebon Jeruk, Jakarta Barat 11530 ATAU
Technical Customer Service Supervisor
By Weir Minerals At Jakarta, Indonesia
Any equivalent combination of education and experience will be considered for candidates that have the ability to perform the objectives above.
Mechanical Product Experience and knowledge of equipment such as Steam Turbines and Gearboxes
Focus Area: Mechanical Trade and Site Supervisory Experience to provide Maintenance and Fault Analysis to Weir Minerals Equipment.
Focus Area: Ability to Project Manage and meet demanding milestones safely and timely along with innovative solutions for customer equipment
Focus Area: Skills to attend and be active in site meetings and produce detailed and concise Technical Reports
Basic Computer Skills – ability to use Microsoft Suite
Customer Service Agent Jobs
By Deliveree On-Demand Logistics (Southeast Asia) At Jakarta Raya, Indonesia
No minimum or maximum year of working experience
Good speaking and writing skills
Salary: Rp 5.000.000 – Rp 5.500.000
GPA 3.0 or higher from any 4-year undergraduate program
All majors welcome to apply
Willing to work on shifted schedule
Documentation And Customer Service Staff
By PT. Tisco Sindo Logistics At Jakarta, Indonesia
Excellent verbal and written communication skills.
Experience and fresh graduate is wellcome to apply.
English communication writing, listening and speaking.
Enjoy to work in desk, meeting and greeting new people.
Customer Service Supervisor Jobs
By KitaHire Indonesia At Jakarta Raya, Indonesia
•Mengajukan permintaan biaya kegiatan operasional kepada manager
•Mengawasi team mengenai implementasi strategi pencapaian target dalam jangka panjang dan jangka pendek
•Memastikan team yang berada di bawah kewenangannya bekerja sesuai dengan kebutuhan yang ada
•Melakukan pengawasan kerja team yang berada di bawah kewenangannya.
•Melakukan pembinaan & penyuluhan (coaching & counseling) bagi karyawan yang membutuhkan
•Memeriksa dan menyampaikan laporan kepada atasan
Retail Finance Customer Service Shopeepaylater
By SeaMoney At Jakarta Raya, Indonesia
Having experience to handle hard complaints cases and good in service recovery is preferred
Good communication, and has a good public speaking skill.
Handling cases from User via case escalation - Webform Special by CS Inhouse
Understand the latest information and provide accurate information.
Assist end-users with their problems and resolve it promptly.
Follow-up on outstanding cases and follow-up with customers.
Customer Service Administrator Jobs
By PT. Astra Welab Digital Arta At Jakarta, Indonesia
Recommend potential products or services to management by collecting customer information and analyzing customer needs.
Bachelor's degree from Communication, Management, PR, or similar field.
Strong analytical and planning skills
Good communication and presentation skills
Identify and assess customer needs to achieve, maintain, and increase customer loyalty and satisfaction
Build sustainable relationships of trust through open and interactive communication with the customer.
Customer Service Staff Jobs
By Solusi-ku At Jakarta, Indonesia
Manage incoming calls in large numbers
Have at least 1 year working experience in the field / specialization in Customer Service
Have good communication and hospitality skills.
Now we are looking for
the candidate to fill up the position of
Provide daily, weekly or monthly reports regarding incoming complaints.
Customer Service(A114934) Jobs
By MOONTON GAMES At Jakarta Raya, Indonesia
Responsible for answering game players' questions, handling players' complaints, recording feedback.
Assist operation dept. to propose suggestions for game optimization to improve game operation data.
Accomplish other tasks delivered by the supervisor.
Fresh Graduates are welcome to apply
Fluently speaking in English and Bahasa (Malay will be a plus)
Passionate for games, enjoy communicating with users, understand users' mentality and habits as well.
Operation Executive (Customer Service)
By WhiteCoat Technologies Indonesia At Jakarta Raya, Indonesia

Hi Everyone... We are still looking for the best candidate to be part of our Operation Executive (Customer Service) Team... WhiteCoat Indonesia is #hiring for Jakarta Office (Sudirman area) ...

Are you looking for a customer service role that will challenge and reward you? We are looking for an enthusiastic and motivated Customer Service Rep to join our team and provide exceptional service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication and problem-solving skills, we want to hear from you!

What is Customer Service Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively both verbally and in writing
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software, databases, and tools

What is Customer Service Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a team environment

What is Customer Service Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Experience?

• Previous customer service experience
• Experience in a fast-paced environment
• Experience with Microsoft Office Suite

What is Customer Service Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and provide appropriate solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Maintain customer records in customer service software
• Update customer information in the customer service database
• Generate reports to track customer service metrics