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Customer Service Jobs in Kota Jakarta Selatan, Jakarta Special Capital Region

Customer Service Jobs
By Amazara Corporation At Jakarta Selatan, Indonesia
Communicator & team player who informs internal team about customer feedback in order to improve customer satisfactions
Work from Office (Cilandak Barat, Jakarta Selatan)
Fill out our internal application form to apply https://forms.gle/grZsA683vbkPoaRF6
Applicants who are able to work ASAP (without notice period to current company) will be prioritised
Customer Service Consultant Jobs
By Indobiz corner At Jakarta Selatan, Indonesia

membutuhkan segera consultan visa wanita berbahasa inggris aktif menguasai ke innigrasian indonesia berpenampilan menarik berkomunikasi dengan baik ceriah ,bisa menangani complaint bisa ms office ...

Customer Service Supervisor Jobs
By AnyTalent At Jakarta Selatan, Indonesia
Strategic Service Excellence, Stakeholder Management, Strategy Implementation, Strategic People Management with Leadership Skills
Forecast customer needs to enhance offerings and competitiveness
Manage teams - Define common goals, direction, and accountability among staff
Conduct performance reviews for staff by creating succession plans to manage staff development and long-term resourcing across the department
Manage learning and development programs across the department
Strong CRM system, COPC, and ISO knowledge
Customer Service Manager Jobs
By Webull Sekuritas Indonesia At Jakarta Selatan, Indonesia
•Prepare reports and liaise with managements and regional office
oLead and supervise the customer service team to provide exceptional client support and experience
oHave sufficient knowledge about equity and mutual fund products and services and respond to all inquiries accordingly
•Previous experience in customer service in securities firm with minimum of 3-year experience.
•Strong organizational skills with excellent attention to detail
•Monitor Customer Service staffs’ day-to-day operations, including:

Are you looking for a customer service role that will challenge and reward you? We are looking for an enthusiastic and motivated Customer Service Rep to join our team and provide exceptional service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication and problem-solving skills, we want to hear from you!

What is Customer Service Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively both verbally and in writing
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software, databases, and tools

What is Customer Service Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a team environment

What is Customer Service Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Experience?

• Previous customer service experience
• Experience in a fast-paced environment
• Experience with Microsoft Office Suite

What is Customer Service Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and provide appropriate solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Maintain customer records in customer service software
• Update customer information in the customer service database
• Generate reports to track customer service metrics