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Customer Service Jobs in Kota Tangerang Selatan, Banten

Customer Service Supervisor Jobs
By Amerta Jiwa Indonesia At Tangerang Selatan, Indonesia

Company Description: Amerta Jiwa Indonesia merupakan perusahaan bidang hospitality yang mengelola JHL Solitaire Hotel di Gading Serpong Tangerang Banten. Job Description: Customer Service Supervisor

Virtual Customer Service (Paid Freelance Program)
By PT Teknovo Industri Digital At Tangerang Selatan, Indonesia
Menyelesaikan project/campaign dari Project Manager yang terlibat
Education: Lulusan SMK, mahasiswa tingkat akhir/fresh graduate dengan GPA >3.00 (Jurusan Psikologi lebih diutamakan)
Hard Skill: Google Suites (GSlides, Gsheet, GForm, dsb.), Notion
Soft Skill: Fast response, flexibility, assertive, creative, open minded, work independently
Memberikan layanan pelanggan virtual melalui email, chat, dan telepon
Menyediakan informasi, solusi, dan tanggapan yang akurat
Customer Service Jobs
By Aplikasi Super (YC W18) At Tangerang Selatan, Indonesia
Manage large amounts of incoming phone calls
Minimum 1 year experience in the same field is required
Good interpersonal and communication skills (English and Bahasa Indonesia)
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Customer Service Representative / Cso
By Eudora International Group At Serpong, Indonesia
Bertanggung jawab atas inventori atau stok produk ritel, produk salon, produk khusus treatment dokter & inventori outlet.
Bertanggung jawab & membuat pembuatan appointment client.
Bertanggung jawab untuk meng-input handwork therapist & dokter.
Melakukan pre-paid atau membuka bukti pembayaran yang telah dilakukan oleh client.
Ikut bertanggung jawab & membantu operasional outlet.
Ikut bertanggung jawab dalam menciptakan lingkungan kerja yang bersih dan rapi.

Are you looking for a customer service role that will challenge and reward you? We are looking for an enthusiastic and motivated Customer Service Rep to join our team and provide exceptional service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication and problem-solving skills, we want to hear from you!

What is Customer Service Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively both verbally and in writing
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software, databases, and tools

What is Customer Service Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a team environment

What is Customer Service Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Experience?

• Previous customer service experience
• Experience in a fast-paced environment
• Experience with Microsoft Office Suite

What is Customer Service Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and provide appropriate solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Maintain customer records in customer service software
• Update customer information in the customer service database
• Generate reports to track customer service metrics