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Customer Service Jobs in Kab. Bekasi, West Java

Customer Service Officer -Mutual Fund
By OneAset At Jakarta Raya, Indonesia
Acknowledge and resolve customer complaints.
Experience in working at a Financial Industry, dealing with Mutual Fund as a customer support.
Strong phone contact handling skills and active listening.
Excellent communication and presentation skills.
Ability to multi-task, prioritize and manage time effectively.
Assess our customers by providing relevant consultations.
Customer Service Officer Jobs
By Agung Sedayu Group At Jakarta Raya, Indonesia
Menginput data member serta membuat laporan harian
Menerapkan 3s dalam pekerjaan yaitu sapa senyum salam
Memastikan peralatan olahraga bersih rapi dan nyaman digunakan
Membuat laporan mingguan dan bulanan terkait penggunaan fasilitas olahraga
Menerima masukan atau complain dari tenant untuk dapat diteruskan kepihak terkait
Mampu menggunakan bahasa inggris pasif
Senior Customer Service Associate
By KAF Sekuritas Indonesia At Jakarta Raya, Indonesia
• Maintain daily, weekly, monthly sales report to management
• Minimum 3-years experiences in the same position, especially in capital market industry.
• Having good knowledge and understanding of capital market products and services.
• Managing customers’ securities accounts.
• Handling opening of securities accounts.
• Building good relationship with the customers.
System Customer Service Jobs
By KMPlus Consulting At Jakarta Raya, Indonesia
Diagnose and troubleshoot customer-reported issues, utilizing knowledge bases, manuals, and other available resources.
Continuously expand your knowledge of our systems and software products to stay up-to-date with new features and enhancements.
Identify recurring customer issues and proactively suggest improvements to reduce customer support volume and enhance the customer experience.
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Proven experience in a customer service or technical support role, preferably within a software or technology company.
Excellent problem-solving skills and the ability to break down and analyze technical issues effectively.
Customer Service Staff Jobs
By UATAS At Jakarta Raya, Indonesia
At least 1-years experience in Customer Service
Strong communication skills & customer-oriented, a team player, have a positive attitude, and an eagerness to learn
Have good logical thinking and problem-solving skills
Fostering good relationships with customers, so that customers feel satisfied and trust.
As a communicator for customers who accommodate various kinds of complaints, criticisms, suggestions.
Minimum senior high school degree in any major
Customer Service Manager Jobs
By PT Sahabat Mikro Fintek At Jakarta Raya, Indonesia
At least 5 years of experience in customer service management
Strong leadership and people management skills
Collaborating with other departments to ensure seamless customer experience
Excellent communication and interpersonal skills
We are seeking an experienced and dynamic
Managing a team of customer service representatives
Customer Service Billing Jobs
By SUNRECRUIT At Jakarta Raya, Indonesia
All credit notes should be submitted to billing once approved by the management
Finance/Accounting knowledge would be an advantage
Excellent analytical ability and numeric Skills
Strong verbal and written communication skills in English
Review all outstanding queries from the to do list and ensure all queries & disputes are closed within 48 hours
Receive all incoming query calls from the customer
Customer Service Operations - Contract Based 1 Year
By Cargill At Jakarta, Indonesia
Experience and knowledge with commodity handling
Bachelor's degree in a related field or equivalent experience
Minimum of three years of related work experience
Other minimum qualifications may apply
Experience in supply chain especially trading business and customer services
Advanced knowledge of the regulatory framework around excises.
Customer Service Representative Jobs
By Amar Bank At Jakarta, Indonesia
Experience a minimum 1 year in a call center banking, prefer having an experience handling digital banking customers
Receive, handling, resolve calls and provide solutions for complaints from customer
Provide customer with product and service information
Identify and escalate priority issues
Documenting all call information according to SOP
Handling task related to SLIK audit and complaint
Customer Service Logistics Jobs
By PERSOLKELLY Indonesia At Jakarta Raya, Indonesia
· 2 to 3 years of working experience.
Experience in e-Commerce or logistic provider is a plus
Position : Customer Service Logistic
· Close logistics complaint tickets in ticket system.
· Bachelor's Degree and above.
· Good Communication in English
Customer Service Internal Jobs
By PT Indonesia Fintopia Technology (Easycash) At Jakarta, Indonesia
Analyze Customer Survey to identify Dissatisfaction with customer experience and expectations
Provides actionable data to TL & Manager to maximize customer satisfaction
Check and monitoring including but not limited to call records, chat history, email, and other channels in Customer Service
Calibration sessions with TL about all findings
Ensure that SOP are in order, to maintain high quality level
Produce Written Reports every weekly & monthly for KPI
Customer Service Supervisor (Roo)
By 欢乐互娱（上海）科技股份有限公司 At Jakarta Raya, Indonesia
- Demonstrate strong time management and organizational abilities, capable of efficiently handling multiple tasks and priorities.
- Manage the team's daily work schedule, including scheduling, training, and performance management.
- Demonstrate excellent communication and interpersonal skills, capable of establishing effective relationships with a diverse workforce.
- Exhibit outstanding problem-solving and decision-making abilities, capable of making accurate judgments in urgent situations.
- Display team leadership and motivational skills, able to inspire the potential of team members.
- Have experience and expertise in conducting quality checks on employee complaints.
Customer Service Officer Jobs
By AIMSIS At Jakarta Barat, Indonesia
Experiences in Customer Service of B2B for at least 2 years.
Strong communication, intrapersonal, negotiation and persuasion skills.
Experiences on working with Teachers.
Having fast and accurate typing skills
Knowledge about Indonesian EdTech sector.
Going to Schools for training the teacher
Customer Service Officer Jobs
By English SpeakUp Center At Jawa Barat, Indonesia
·Good communication and analytical skills
KINDERGROW PRE SCHOOL AND KINDERGARTEN
·Managing incoming calls and customer service inquiries
·Develop leads into new customers
·Identify and assess customers’ needs to achieve satisfaction, handle customer complaints and provide appropriate solutions
·Complete monthly student administration report
Customer Service Manager Jobs
By AIMSIS At Jakarta, Indonesia
Excellent knowledge of management methods and techniques
Minimum 2 years of experience as a Customer Service Manager in related industries
Improve customer service experience, create engaged customers and facilitate organic growth
Experience in providing customer service support
Working knowledge of customer service software, databases and tools
Strong client-facing and communication skills
Customer Service Operations Manager
By PT Adhikara Bangun Abadi At Jakarta, Indonesia
Has experiences in Operations & Services
Good knowledge in Data Driven & Digital System (Software, Google Sheet, Google Drive,etc)
Manage Operation Department, Team, Manage Customer (Customer Retention, Customer Relationship, Handling Complains, Problem Solving and Decision Making).
Min. Bachelor Degree any major
Good & Strong Leadership, Good Communication, Manpower Plan, Develop Team, Agile and Mobile Person
Oversee & Control Productivity and Utility Manpower
Customer Service Insurance Trainer
By Halodoc At Jakarta Raya, Indonesia
2.Have min 3 years experience as Customer Service Trainer Lead, in insurance/ TPA industry is preferred
3.Excellent communication skills both English & bahasa
4. Good knowledge in Ms. Excel is a must
1. Create and execute learning strategies and programs for CS Agent
2, Evaluate individual and organizational development needs
3. Implement various learning methods companywide (e.g. coaching, job-shadowing, online & offline training)
Customer Service Officer (Tarakan)
By PT. ALTRAK 1978 At Tarakan Utara, Indonesia

Company Description: ALTRAK 1978 is one of the well established companies operating as a Sole Agent and Distributor of Heavy Equipment in Indonesia. This company has been stretching its wings under ...

Customer Service Officer (Pontianak)
By PT. ALTRAK 1978 At Kubu Raya, Indonesia

Company Description: ALTRAK 1978 is one of the well established companies operating as a Sole Agent and Distributor of Heavy Equipment in Indonesia. This company has been stretching its wings under ...

Customer Service Specialist Jobs
By Envisionary Life At Jakarta, Indonesia

Minimum 1 year in experience, active listening, problem solving, writing skill, technical knowledge (microsoft 365, data entry)

Are you looking for a customer service role that will challenge and reward you? We are looking for an enthusiastic and motivated Customer Service Rep to join our team and provide exceptional service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication and problem-solving skills, we want to hear from you!

What is Customer Service Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively both verbally and in writing
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software, databases, and tools

What is Customer Service Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a team environment

What is Customer Service Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Experience?

• Previous customer service experience
• Experience in a fast-paced environment
• Experience with Microsoft Office Suite

What is Customer Service Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and provide appropriate solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Maintain customer records in customer service software
• Update customer information in the customer service database
• Generate reports to track customer service metrics