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Customer Service Jobs in Kab. Bekasi, West Java

Customer Service Sr Manager
By Citi At Jakarta, Indonesia
Responsible for delivery of end results, shared responsibility for budget management and accountable for resource planning
Demonstrate a comprehensive understanding of how own area collectively integrates to contribute to achieving overall business goals; requires basic industry knowledge
6-10 years of relevant experience
Experience interacting with large corporate and government clients
Bachelor's degree/University degree or equivalent experience
Negotiate solutions and acts as a liaison with internal and external customers, as necessary
Customer Service / Club Ambassador
By GMS Group - Loyalty Solutions At Jakarta Raya, Indonesia

Club Ambassador & Customer Service role - for our loyalty programme in a Jakarta 5 star hotel Requirements: - Preferably with at least 1 year customer service experience - Fresh graduate are ...

Customer Service Engineer - In Vivo (Pontianak)
By Siemens Healthineers At Jakarta, Indonesia
You have excellent communication and interpersonal skills
You will communicate and accept all operative advices from the Customer Care Center.
You will escalate incidents according to the defined parameters and inform The Customer care Center on all escalation issues.
You will ensure the proper use of tool & test equipment and report the usage on any related service report.
You will comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthineers.
You will maintain highest customer satisfaction, in particular within the framework of Siemens Healthineers, Customer Services.
Customer Service Engineer - In Vivo (Surabaya)
By Siemens Healthineers At Jakarta, Indonesia
You have excellent communication and interpersonal skills
You will communicate and accept all operative advices from the Customer Care Center.
You will escalate incidents according to the defined parameters and inform The Customer care Center on all escalation issues.
You will ensure the proper use of tool & test equipment and report the usage on any related service report.
You will comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthineers.
You will maintain highest customer satisfaction, in particular within the framework of Siemens Healthineers, Customer Services.
Customer Service Engineer - In Vivo (Denpasar)
By Siemens Healthineers At Jakarta, Indonesia
You have excellent communication and interpersonal skills
You will communicate and accept all operative advices from the Customer Care Center.
You will escalate incidents according to the defined parameters and inform The Customer care Center on all escalation issues.
You will ensure the proper use of tool & test equipment and report the usage on any related service report.
You will comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthineers.
You will maintain highest customer satisfaction, in particular within the framework of Siemens Healthineers, Customer Services.
Customer Service Engineer - In Vivo (Jakarta)
By Siemens Healthineers At Jakarta, Indonesia
You have excellent communication and interpersonal skills
You will communicate and accept all operative advices from the Customer Care Center.
You will escalate incidents according to the defined parameters and inform The Customer care Center on all escalation issues.
You will ensure the proper use of tool & test equipment and report the usage on any related service report.
You will comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthineers.
You will maintain highest customer satisfaction, in particular within the framework of Siemens Healthineers, Customer Services.
Customer Service Jobs
By GMS Group - Loyalty Solutions At Jakarta Raya, Indonesia

Customer Service rol3 For our loyalty programme in a Jakarta 5 star hotel Requirements: - Preferably with at least 1 year customer service experience - Fresh graduate are encouraged to apply - ...

Customer Service Representative Apac (Remote, Contract)
By INFUSEmedia At Jakarta, Indonesia
Minimum two years of account management and/or customer success/service experience preferred
Accountable for post-sale account management and driving account growth through excellent customer service and delivery, communication and on-boarding
Serve as a trusted advisor for our clients and be an expert in INFUSEmedia offerings
Organized, detail-oriented, and able to manage 30+ clients at once
Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
Customer Service (Praktis) Jobs
By Dealls – Jobs & Mentoring (YC W22) At Jakarta Raya, Indonesia
Merekrut pelanggan potensial dengan cara merekomendasikan jasa agensi
Menjawab pertanyaan yang dimiliki pelanggan tentang jasa yang ditawarkan
Mendengarkan keluhan pelanggan agar dapat mengidentifikasi penyebab masalah
Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat
Menyampaikan kasus ke manajemen apabila diperlukan untuk penyelesaian
Mengantisipasi kebutuhan pelanggan, menindaklanjuti keluhan pelanggan sebelumnya, dan menawarkan solusi
(Securities) Customer Service Staff - Remote
By MatchaTalent At Jakarta, Indonesia
Minimum of one year of experience in a customer service role.
Experience in investment or financial services sector is preferred but not mandatory.
Exceptional communication and interpersonal skills, with proficiency in written and spoken English.
Ability to multitask, prioritize, and manage time effectively.
Respond to customer inquiries via email and telephone with professionalism and in a timely manner.
Understand the functionalities and intricacies of our client's investment platform to provide accurate and helpful information.
Customer Service Lead Jobs
By Buttonscarves At Jakarta Raya, Indonesia
Minimum 5 years of experience as Customer Service Supervisor.
Having prior experience in Retail and E-commerce would be prioritized.
Knowledge of customer service principles and practices.
Strong client-facing and good communication skills.
Responsible in complaints handling and increase customer satisfaction while maintaining service excellence.
Track and monitor key customer service operations metrics and initiated action plans for corrective measure.
Customer Service Jobs
By GMS Group - Loyalty Solutions At Jakarta, Indonesia

* Good communication skills * Good command of English written and spoken * Prior experience in a customer service role or hospitality is a plus * Looking for a career growth

Kyc Customer Service Jobs
By Valdo Intl At Jakarta, Indonesia

Job Description • Perform day-to-day due-diligence review of prospective customers by confirming KYC data requirements in accordance with the applicable regulations and internal policies. • ...

Customer Service Specialist Jobs
By OATSIDE At Jakarta Raya, Indonesia
• Provide support for assigned customers and affiliates to meet order requirements and escalate issues where appropriate
• Assists the day-to-day Operations for Imports and Exports to ensure that Customer Requirements are met.
• Actively work with the customer care team on customer relationship and delivering superior customer experience
• Manage customer expectations and building strong relationships
• Update and maintain accurate customer records, including customer specific information, contracts, labelling, packaging and stock requirements
• Follow the new Customer/product processes and contribute to improve New customer experience
Customer Service Representative Jobs
By Ringkas At Jakarta Raya, Indonesia
High school diploma, general education degree, or equivalent.
Experience working with customer support.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Customer Service For Social Media
By PT Geut Pesona Indonesia At Jakarta, Indonesia
Memiliki cara berpikir yang strategis dan efisien
Pengalaman sebagai Customer Service KHUSUS Social Media 1-2 tahun
Silahkan kirimkan CV anda ke [email protected] atau silahkan informasikan rekomendasi talent anda dibawah ini.
Customer Service Intern Jobs
By Arya Noble At Jakarta Raya, Indonesia
Min 6 months experience in Customer Service field will be a plus point
Membuat strategi dalam menyampaikan informasi terkait dengan produk sehingga informasi yang dibutuhkan customer dapat terpenuhi
Menjawab pertanyaan dan keluhan customer pada platform digital clinic
Melakukan proses end to end untuk konsultasi daring, dimulai dari penerimaan, administrasim pendampingan hari konsultasi
Memproses transaksi terkait e-voucher yang masuk melalui platform digital clinic
Memantau dashboard online consultation di Erha Buddy
Customer Service Staff (Cikarang) (52339)
By PT. Reeracoen Indonesia At Jakarta Raya, Indonesia
2 years Experienced as Customer Service Staff either in E-Commerce or Any type of Companies,
Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Senior Customer Service Manager
By Ringkas At Jakarta, Indonesia

Customer Experience Manager What we're looking for Operations Enablement Team, as Customer Service managing Ringkas Care hotline (Call & Messages) and supporting customers on site with partners. ...

Customer Service Associate - Fashion Retail
By PT Pvra Moda Kreasi At Jakarta Raya, Indonesia
Maintain an updated knowledge of the company's products, services, and customer service policies.
Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits.
2+ years of previous customer service experience is a plus.
Excellent organizational and multitasking skills.
Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email
Document customer interactions when necessary, compiling documents and forwarding information to interested parties.

Are you looking for a customer service role that will challenge and reward you? We are looking for an enthusiastic and motivated Customer Service Rep to join our team and provide exceptional service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication and problem-solving skills, we want to hear from you!

What is Customer Service Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively both verbally and in writing
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software, databases, and tools

What is Customer Service Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a team environment

What is Customer Service Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Experience?

• Previous customer service experience
• Experience in a fast-paced environment
• Experience with Microsoft Office Suite

What is Customer Service Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and provide appropriate solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Maintain customer records in customer service software
• Update customer information in the customer service database
• Generate reports to track customer service metrics