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Customer Service Engineer - In Vivo (Pontianak)
Company | Siemens Healthineers |
Address | Jakarta, Indonesia |
Employment type | FULL_TIME |
Salary | |
Category | Manufaktur Peralatan Medis,Riset Bioteknologi,Rumah Sakit dan Pelayanan Kesehatan |
Expires | 2023-07-09 |
Posted at | 11 months ago |
Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.
- You will comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthineers.
- You will support the SERVOR Service process and ensure optimal performance in all process activities related to within your area of responsibility.
- You will ensure the proper use of tool & test equipment and report the usage on any related service report.
- You will maintain highest customer satisfaction, in particular within the framework of Siemens Healthineers, Customer Services.
- You will communicate and accept all operative advices from the Customer Care Center.
- You will escalate incidents according to the defined parameters and inform The Customer care Center on all escalation issues.
- You will perform installations, start-ups, maintenance, repairs and updates of all products within your area of expertise and assisting with other products under supervision
- You hold a successfully complete Degree in Biomedical or Electrical Engineering or equivalent (Min. Diploma 3)
- Able to join in October/November 2023
- You will be more preferable if you possess a registration certificate (Surat Tanda Registrasi)
- Domiciled in Pontianak
- You have excellent communication and interpersonal skills
- You are proficient in English both written and spoken
- You are self-driven, motivated and have a positive work attitude
-
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