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Customer Service Engineer Jobs

Customer Engineer Jobs
By PT Astra Graphia Tbk At Denpasar, Indonesia
Have good written and verbal communication skills
and this position is for Fresh graduates and early professionals (maximum 2 years experience)
Support After Sales Service Fujifilm products
You can communicate and accept all operative advice from the Customer Care Center.
Handling customer problems and giving solution
Associate degree (D3) in Electrical Engineer / Mechatronic
Customer Service Engineer Jobs
By United Imaging Healthcare At Jakarta Raya, Indonesia
1. Technical associate’s degree or equivalent experience preferred
3. Ideally, have previous field service experience where you have undertaken fault fin
6. Your customer-facing skills will be invaluable, as you will be required to interface with
1. Responsible for installation of UIH diagnostic imaging equipment within a designated product range at customer site;
4. Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
ding on electronic equipment to prove your independent troubleshooting ability on-site;
Service Engineer Jobs
By Kawan Lama Group At Kota Pontianak, Indonesia
Minimal D3 Jurusan Teknik Mesin, Elektro atau Mekatronika.
Memiliki pengalaman di bidang Service Mesin Industri.
Bersedia melakukan perjalanan dinas di dalam maupun luar kota.
Service Engineer Jobs
By Kawan Lama Group At Kota Malang, Indonesia
Minimal D3 Jurusan Teknik Mesin, Elektro atau Mekatronika.
Memiliki pengalaman di bidang Service Mesin Industri.
Bersedia melakukan perjalanan dinas di dalam maupun luar kota.
Service Engineer (Lgc Tank)
By Gaweku At Cikarang Selatan, Indonesia
-Maintain current knowledge of all applicable procedures and safety measures
-Offer excellent customer service on every job
Education : Bachelor Degree graduated in engineering major from a reputable university
Experience: 2 Years experience on Engineering and LGC Tank
Experience in Engineering works (Oil & Gas/Chemical)
-Prepare and maintain records of completed work
Service Engineer Jobs
By ZEISS Group At Jakarta, Indonesia
Any other duties & responsibilities as assigned by the management.
Ensure timely execution of job assignments and comply with all documentation requirements for repairs & service activities
Escalate repair issues to factory / Service Manager when necessary.
At least 2 to 3 years’ experience in related field (medical equipment technical support)
Good IT knowledge (computer hardware/operating system, networking)
Knowledge in medical devices specifically for microscope, ophthalmology (diagnostic, therapeutic) equipment is preferable.
Engineer - Service Jobs
By GEA Group At Jakarta, Indonesia
This candidate will be responsible for Field service, installation, commissioning, qualification, training, and maintenance of pharmaceuticals equipment at the customer’s location.
Knowledge on OSD – Granulation line & Tablet press is desired.
Knowledge with PLC operated machineries will be added advantage.
Knowledge of ATEX hazardous locations is desirable.
Must possess electrical/mechanical trouble shooting skills.
Working knowledge of Static/rotating machinery, pneumatics, hydraulics, and machine assembly
Service Engineer Jobs
By PT POLA PETRO DEVELOPMENT At Area DKI Jakarta, Indonesia
Menyediakan jasa purna jual kompresor udara yang berkualitas, meliputi pemasangan, komisioning, pelatihan customer, perbaikan dan perawatan pencegahan
Menjawab permintaan jasa servis dari customer untuk perbaikan dan perawatan.
Menyiapkan dan mendokumentasikan secara detail dan akurat kedalam laporan servis setiap menyelesaikan jasa servis
Menjalin hubungan dengan tim sales dan customer
Berdiskusi dan berpartisipasi dengan anggota tim lainnya dalam perbaikan jasa pengiriman
Bertanggung jawab terhadap ketersediaan dan kegunaan dari peralatan servis yang di gunakan
Service Engineer Jobs
By ManpowerGroup Philippines At Batam Kota, Indonesia
Offer assistance to other Accelleron countries
At least 3 to 5 years experience as service engineer
offer assistance to other Accelleron countries
at least 3 to 5 years experience as service engineer
Assess car, measurement, and details,
Submit report which component for replace or repair,
Service Engineer (Smart Pv)
By Hexa Business At Jakarta Raya, Indonesia
Familiar with industry standards including IEC, PUIL, SNI, EN, IEEE, UL, familiar with PV System, Helioscope, Homer and others.
Willing to travel based on project implementation location.
With good English verbal and written ability
Handle communication service interaction between customer and internal team, repair and reporting related to service issue.
Maintains strong relationship with customer and third-party vendors and ensure customers satisfaction.
Handling customer complaints or concerns quickly and professionally to maintain good customers relationship and ensure repeat customers
Service Engineer Jobs
By PT. Indotech Scientific At Jakarta Raya, Indonesia
Maintenance, calibration, repairing, instrument installation and resolving problems
Provide training to customers regarding the instrument
Produce a work and service report
Applied the health, safety, securitym and environment (HSSE) protocol
SMK/Diploma/Bachelor degree of electrical engineering
Willingness to travel across Indonesia
Customer Service Engineer - In Vivo (Pontianak)
By Siemens Healthineers At Jakarta, Indonesia
You have excellent communication and interpersonal skills
You will communicate and accept all operative advices from the Customer Care Center.
You will escalate incidents according to the defined parameters and inform The Customer care Center on all escalation issues.
You will ensure the proper use of tool & test equipment and report the usage on any related service report.
You will comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthineers.
You will maintain highest customer satisfaction, in particular within the framework of Siemens Healthineers, Customer Services.
Customer Service Engineer - In Vivo (Surabaya)
By Siemens Healthineers At Jakarta, Indonesia
You have excellent communication and interpersonal skills
You will communicate and accept all operative advices from the Customer Care Center.
You will escalate incidents according to the defined parameters and inform The Customer care Center on all escalation issues.
You will ensure the proper use of tool & test equipment and report the usage on any related service report.
You will comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthineers.
You will maintain highest customer satisfaction, in particular within the framework of Siemens Healthineers, Customer Services.
Customer Service Engineer - In Vivo (Denpasar)
By Siemens Healthineers At Jakarta, Indonesia
You have excellent communication and interpersonal skills
You will communicate and accept all operative advices from the Customer Care Center.
You will escalate incidents according to the defined parameters and inform The Customer care Center on all escalation issues.
You will ensure the proper use of tool & test equipment and report the usage on any related service report.
You will comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthineers.
You will maintain highest customer satisfaction, in particular within the framework of Siemens Healthineers, Customer Services.
Customer Service Engineer - In Vivo (Jakarta)
By Siemens Healthineers At Jakarta, Indonesia
You have excellent communication and interpersonal skills
You will communicate and accept all operative advices from the Customer Care Center.
You will escalate incidents according to the defined parameters and inform The Customer care Center on all escalation issues.
You will ensure the proper use of tool & test equipment and report the usage on any related service report.
You will comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthineers.
You will maintain highest customer satisfaction, in particular within the framework of Siemens Healthineers, Customer Services.
Service Sales Engineer Jobs
By ABB At Balikpapan Timur, Indonesia
Managing administrative procedures in sales processes and support collection and project management activities when needed
Communicating details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions)
Minimum 3 years of experience required
A collaborative, solution-focused approach and strong written and spoken communication skills
Selling products/systems/services to customers, focusing on volume, mix and profitability targets for assigned Business Units/Product Groups
Preparing sales plans using company tools. Performing regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls
Drives Service Engineer Jobs
By Siemens At Jakarta, Indonesia
Having at least 3 years of intensive experience in drive and motor application (engineering, commissioning and troubleshooting).
On hand experience in drive coordination application.
Having experience in industries such as crane, metal, mining processing, spinning machine, automotive and machining.
Knowledge in PLC & Electrical drawing is preferred.
Knowledge in digitalization on drive applications is an advantage.
Handling start-up, commissioning and troubleshooting of LV Drives, Motors and Electrical connection.
Customer Service Engineer Jobs
By PT. Altinex At Bandung, Indonesia
Diagnose and solve customer’s complaints and problems by coordinating with other departments (production and sales) and communicate effectively.
Ensure accurate and timely response to all customers at all time.
Schedule visits to customer to gather further information regarding complaints and problems.
Proactively follow up feedbacks from customers.
Test Engineer / Customer Service
By Millennium Technology Services At Jakarta Raya, Indonesia
Preparing test reports for management.
Previous work experience as a test engineer.
Experienced in implementing and configuring software applications
Experience supporting customer testing phases (SIT, UAT, Pre-Production, etc.)
Knowledge of diagramming software including Gliffy, Microsoft Viso, and AutoCAD.
Extensive knowledge of engineering and testing procedures.
Service Engineer Jobs
By Kawan Lama Group At Berau, Indonesia
Minimal D3 Jurusan Teknik Mesin, Elektro atau Mekatronika.
Memiliki pengalaman di bidang Service Mesin Industri.
Bersedia melakukan perjalanan dinas di dalam maupun luar kota.

Are you looking for a challenging and rewarding career as a Customer Service Engineer? We are looking for an experienced and motivated individual to join our team and provide exceptional customer service. You will be responsible for troubleshooting and resolving customer issues, providing technical support, and ensuring customer satisfaction. If you have a passion for technology and customer service, this is the perfect job for you!

Overview Customer Service Engineer is a professional who provides technical support to customers. They are responsible for troubleshooting customer issues, providing technical advice, and helping customers with product installation and maintenance. They must be knowledgeable in the products they are working with and have excellent customer service skills. Detailed Job Description Customer Service Engineers are responsible for providing technical support to customers. They must be knowledgeable in the products they are working with and have excellent customer service skills. They must be able to troubleshoot customer issues, provide technical advice, and help customers with product installation and maintenance. They must also be able to provide customer service training and support to other customer service representatives. Job Skills Required
• Excellent customer service skills
• Knowledge of products and services
• Ability to troubleshoot customer issues
• Ability to provide technical advice
• Ability to help customers with product installation and maintenance
• Ability to provide customer service training and support
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in customer service or technical support
• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service software
• Ability to work with multiple operating systems
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service software
• Ability to work with multiple operating systems
Job Experience
• Previous experience in customer service or technical support
• Experience in troubleshooting customer issues
• Experience in providing technical advice
• Experience in helping customers with product installation and maintenance
• Experience in providing customer service training and support
Job Responsibilities
• Troubleshoot customer issues
• Provide technical advice
• Help customers with product installation and maintenance
• Provide customer service training and support
• Respond to customer inquiries
• Maintain customer records
• Monitor customer satisfaction
• Resolve customer complaints