Test Engineer / Customer Service

As part of our Customer Services team, we are seeking a Test Engineer who is experienced in implementing and configuring software applications, This position requires an expert in testing the solution in accordance with client specifications and experience supporting customer testing phases (SIT, UAT, Pre-Production, etc.). From requirements meetings to kick-off meetings to explanations, to go-live support and handled customer interactions on-site.

Responsibilities

• Ensuring all tests and procedures meet company and industry standards.
• Conducting quality assurance and designing performance tests using the new testing procedures.
• Troubleshooting any errors and streamlining the testing procedures.
• Meeting with the product design team to determine product testing parameters.
• Writing up the final QA and test procedures for the quality technicians.
• Preparing test reports for management.
• Training the quality assurance staff and providing technical support when needed.
• Writing test plans and creating test cases for the product.

Requirement

• Familiarity with testing tools including Apache, Selenium, JMeter, TestStand, and LabVIEW.
• Good problem-solving skills.
• Knowledge of diagramming software including Gliffy, Microsoft Viso, and AutoCAD.
• Extensive knowledge of engineering and testing procedures.
• High-level technical writing skills.
• Bachelor’s degree in engineering, computer science, or computer engineering.
• Ability to troubleshoot and think out of the box.
• Previous work experience as a test engineer.
• Ability to project manage.
• Experienced in implementing and configuring software applications
• Experience supporting customer testing phases (SIT, UAT, Pre-Production, etc.)