Customer Engineer Jobs
By PT Astra Graphia Tbk At Denpasar, Indonesia
Have good written and verbal communication skills
and this position is for Fresh graduates and early professionals (maximum 2 years experience)
Support After Sales Service Fujifilm products
You can communicate and accept all operative advice from the Customer Care Center.
Handling customer problems and giving solution
Associate degree (D3) in Electrical Engineer / Mechatronic
Customer Service Engineer Jobs
By United Imaging Healthcare At Jakarta Raya, Indonesia
1. Technical associate’s degree or equivalent experience preferred
3. Ideally, have previous field service experience where you have undertaken fault fin
6. Your customer-facing skills will be invaluable, as you will be required to interface with
1. Responsible for installation of UIH diagnostic imaging equipment within a designated product range at customer site;
4. Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
ding on electronic equipment to prove your independent troubleshooting ability on-site;
Customer Service Engineer - In Vivo (Pontianak)
By Siemens Healthineers At Jakarta, Indonesia
You have excellent communication and interpersonal skills
You will communicate and accept all operative advices from the Customer Care Center.
You will escalate incidents according to the defined parameters and inform The Customer care Center on all escalation issues.
You will ensure the proper use of tool & test equipment and report the usage on any related service report.
You will comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthineers.
You will maintain highest customer satisfaction, in particular within the framework of Siemens Healthineers, Customer Services.
Customer Service Engineer - In Vivo (Surabaya)
By Siemens Healthineers At Jakarta, Indonesia
You have excellent communication and interpersonal skills
You will communicate and accept all operative advices from the Customer Care Center.
You will escalate incidents according to the defined parameters and inform The Customer care Center on all escalation issues.
You will ensure the proper use of tool & test equipment and report the usage on any related service report.
You will comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthineers.
You will maintain highest customer satisfaction, in particular within the framework of Siemens Healthineers, Customer Services.
Customer Service Engineer - In Vivo (Denpasar)
By Siemens Healthineers At Jakarta, Indonesia
You have excellent communication and interpersonal skills
You will communicate and accept all operative advices from the Customer Care Center.
You will escalate incidents according to the defined parameters and inform The Customer care Center on all escalation issues.
You will ensure the proper use of tool & test equipment and report the usage on any related service report.
You will comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthineers.
You will maintain highest customer satisfaction, in particular within the framework of Siemens Healthineers, Customer Services.
Customer Service Engineer - In Vivo (Jakarta)
By Siemens Healthineers At Jakarta, Indonesia
You have excellent communication and interpersonal skills
You will communicate and accept all operative advices from the Customer Care Center.
You will escalate incidents according to the defined parameters and inform The Customer care Center on all escalation issues.
You will ensure the proper use of tool & test equipment and report the usage on any related service report.
You will comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthineers.
You will maintain highest customer satisfaction, in particular within the framework of Siemens Healthineers, Customer Services.
Customer Service Engineer Jobs
By PT. Altinex At Bandung, Indonesia
Diagnose and solve customer’s complaints and problems by coordinating with other departments (production and sales) and communicate effectively.
Ensure accurate and timely response to all customers at all time.
Schedule visits to customer to gather further information regarding complaints and problems.
Proactively follow up feedbacks from customers.

"Be the bridge between customers and engineering teams! Join our team as a Customer Service Engineer and help us provide the best customer experience possible. You'll be responsible for troubleshooting customer issues, providing technical support, and ensuring customer satisfaction. If you're looking for a challenging and rewarding role, this is the job for you!"

Overview: Lowongan Kerja Customer Service Engineer jobs involve providing technical support and customer service to customers. They troubleshoot and resolve customer issues, answer customer inquiries, and provide technical advice. How To Become an Lowongan Kerja Customer Service Engineer: To become an Lowongan Kerja Customer Service Engineer, you will need to have a degree in computer science or a related field. You will also need to have experience in customer service and technical support. Lowongan Kerja Customer Service Engineer Skills: Lowongan Kerja Customer Service Engineers should have excellent customer service skills, strong problem-solving skills, and the ability to communicate effectively with customers. They should also have a good understanding of computer systems and software. Lowongan Kerja Customer Service Engineer Knowledge: Lowongan Kerja Customer Service Engineers should have a good understanding of computer systems, software, and hardware. They should also be familiar with customer service processes and procedures. Lowongan Kerja Customer Service Engineer Responsibilities: Lowongan Kerja Customer Service Engineers are responsible for providing technical support and customer service to customers. They troubleshoot and resolve customer issues, answer customer inquiries, and provide technical advice. Lowongan Kerja Customer Service Engineer Experience: Lowongan Kerja Customer Service Engineers should have at least two years of experience in customer service and technical support. Lowongan Kerja Customer Service Engineer Qualifications: Lowongan Kerja Customer Service Engineers should have a degree in computer science or a related field. Lowongan Kerja Customer Service Engineer Education: Lowongan Kerja Customer Service Engineers should have a degree in computer science or a related field. Tools: Lowongan Kerja Customer Service Engineers should be familiar with customer service software, such as Salesforce, Zendesk, and Freshdesk. They should also be familiar with troubleshooting tools, such as remote access software and diagnostic tools. Good Tips: Lowongan Kerja Customer Service Engineers should be patient and understanding when dealing with customers. They should also be able to think quickly and come up with creative solutions to customer problems.

Common Interview Questions:

• What experience do you have in customer service and technical support?
• How do you handle difficult customer situations?
• What do you think makes a successful customer service engineer?
• What tools do you use to troubleshoot customer issues?