Hr Operations - Senior Executive

As our NielsenIQ HR Organization continues to evolve to meet the changing demands of the business and the workforce we will be challenged to find new ways to deliver value to the organization with a focus on efficiency and simplicity. To enable this transformation, we will set up a new Employee Experience team to focus on delivering with excellence against our most fundamental HR needs. The Employee Experience specialist will work with the Cluster / Country Employee Experience leader and the entire team, ensuring we deliver with excellence and improve the overall employee experience. This specialist will also have an eye to the future. They will lead business as usual (BAU) operations as well as look for ways to simplify, standardize and automate this work wherever possible in their respective cluster/country.

In this role you will:

• Propose improvements to internal processes with an eye towards automation, enabling more consistency across the HR and the NielsenIQ business (both locally and regionally)
• Identify and document local level administrative work pertaining to standard letters, documents, and agreements
• Work with the cluster leads to implement systems/automation-based solutions for the organization
• You will be remotely supporting our Singapore operations but based in our Jakarta office
• Identify and document any additional administrative and operational work currently owned by local, regional, and global HRBPs and COEs which could move into the Employee Experience team
• Stay connected with the other Employee Experience team members, ensuring that we take a consistent approach wherever possible and avoid duplication of effort or regionally varied processes
• Ensure best in class service when it comes to HR administrative processes
• Anticipate problems and clear the path on behalf of your cluster/country
• Review our policies, processes, and ways of working holistically for opportunities to streamline - eliminate waste and redundancy
• Ensure our employees’ most fundamental needs are met by effectively answering employee queries, maintaining accurate employee data and connecting associates with the right tools
• Ensuring operational excellence across key domains including data management, local contracts and letters, local administration
• Ensure continuity of business as usual (BAU) HR operations and administrative work in your respective cluster/country

Qualifications

We're looking for people who have:

• Understanding of common cluster/country level HR administrative and operational work
• Excellent verbal and written communication skills
• Experience managing Singapore operations is ideal but not mandatory
• Ability to prioritize tasks and to delegate them when appropriate
• Strong analytical and problem-solving skills
• Able to build strong partnerships and work closely with people across all levels of the company
• Excellent organizational skills and attention to detail

Additional Information

About NIQ

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

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Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

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