Senior Sales Operations Jobs

Esri Indonesia is one of the most recognized contributors to the country’s geospatial community and smart nation initiatives, assembling an impressive track-record of successfully delivering projects and services to major organizations in national government, national security, natural resources, utility, engineering construction and private enterprises. Esri Indonesia is an important member of the world's largest group of ArcGIS specialists (outside the US) - the Boustead geospatial group.

Our reputation and commitment to quality has seen us awarded some of the country's most important projects, including the ongoing development of a National Spatial Data Infrastructure (NSDI).

As we continue to evolve our business, we are keen to do things smarter and faster. That’s where you come in!

About the Role

The Sales Operations role is to support and optimize the sales processes and operations within an organization, leading to increased sales efficiency, effectiveness, and revenue growth. The Sales Operations professional works closely with sales, marketing, finance, and operations teams to streamline processes, analyze data, and implement strategies that enhance sales performance and drive overall business success. Aim to improve sales productivity, customer satisfaction, and sales team effectiveness while ensuring accurate sales data, efficient sales processes, and effective utilization of sales tools and technologies.

As a Sales Operations, your role will be:

• Develop and implement sales strategies, processes, and procedures to improve overall sales performance and efficiency.

• Collaborate with cross-functional teams, including sales, marketing, finance, and operations, to ensure alignment and coordination of sales efforts.

• Analyze sales data and performance metrics to identify trends, patterns, and areas for improvement.

• Generate sales reports, forecasts, and dashboards for management and sales teams.

• Manage and maintain CRM (Salesforce) system and ensure data accuracy and integrity.

• Support sales team in lead management, opportunity tracking, and pipeline management.

• Assist in the development and implementation of sales training programs and materials.

• Conduct sales data analysis to identify sales trends, customer preferences, and market opportunities.

• Work with finance and operations teams to optimize sales compensation plans and incentive structures.

• Collaborate with marketing teams to ensure effective lead generation and marketing campaign tracking.

• Support the sales team in account planning, quota setting, and sales target allocation.

• Identify process bottlenecks and propose solutions to streamline sales operations and improve efficiency.

• Monitor and manage sales analytics tools and technologies to ensure they are effectively utilized by the sales team.

• Stay updated with industry trends and best practices in sales operations and provide recommendations for improvement.

About You

• Bachelor's degree in business, marketing, or a related field (or equivalent experience).

• Proven experience in sales operations, sales analytics, or related roles.

• Strong analytical and problem-solving skills, with the ability to interpret complex data and generate actionable insights.

• Proficiency in using CRM systems (such as Salesforce), sales analytics tools (such as Tableau Power BI would be a plus), and advance in Microsoft Office applications (especially Excel and PowerPoint).

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

• Detail-oriented with strong organizational and time management skills.

• Familiarity with sales processes, lead management, and pipeline management.

• Knowledge of sales enablement strategies and tools is a plus.

• Ability to work independently and manage multiple projects simultaneously.

For further details or if you have any questions, please contact our HR team by mail at [email protected]