Client Solution Specialist - Jakarta

Responsibilities:

Basic Client Services:

• Generate regular Regular checkpoint reports.
• Supporting our CSM on providing technical consultation for advertisers.

Administrative and Troubleshooting

• Support with internal administrative duties to streamline servicing of large advertisers
• Support troubleshooting issues, Campaign troubleshooting and Digital Assets troubleshooting, following up with internal and external parties.

Measurement

• Campaign and insight analysis to enhance advertisers marketing performance on the social media platforms
• Create Brand Lift Study and Conversion Lift Study reporting using internal tools

=====

Qualifications

• Client service or business development experience working with clients / external party is preferred
• Proficiency in business english and bahasa Indonesia
• Capability to create a technical proposal and deliver client presentations would be a plus.
• Undergraduate degree from a reputable university
• Minimum 2-3 years of experience as digital marketer, either in agency or advertiser company.
• Knowledge of social media application and advertising solutions