Solution Engineer () Jobs

MyRobin is a platform that provides businesses with on-demand, pre-screened blue-collar workers on a long and short-term basis. MyRobin providing Blue Collar Worker with continuous access to fair employment opportunities, reducting their cost of living by embedded financial services, and upskilling them to increase their earning potential.

Currently MyRobin is looking for Solution Engineer

What Are We Looking For ?

Responsibilities:

• Documentation: Preparing technical documentation, including solution designs, architecture diagrams, and implementation guides.
• Collaboration: Working closely with cross-functional teams, such as sales, product management, and support, to ensure successful solution delivery.
• Continuous Learning: Keeping up-to-date with industry trends, emerging technologies, and new product releases to enhance solution capabilities.
• Technical Presentations: Delivering presentations and demonstrations to showcase the features and benefits of the proposed solutions to customers.
• Solution Development: Building or customizing solutions by configuring software applications, integrating systems, and implementing additional functionalities.
• Solution Design: Collaborating with the sales and product teams to design technical solutions that align with customer needs and capabilities.
• Customer Engagement: Interacting with customers to understand their requirements, business processes, and pain points.
• Proof of Concept (PoC): Creating and conducting PoCs to validate the feasibility and effectiveness of proposed solutions.

Requirements :

• Customer facing experience in sales engineering, consulting, or implementation
• Excellent understanding of SaaS platforms, HTML, JavaScript, API and file transfer protocol. Technical knowledge of digital marketing solutions and mobile-app development are a plus.
• Minimum of Degree in Information Technology/ Computer Science
• Excellent verbal and written communication in Bahasa Indonesia and English.
• Prior experience of IT implementations in SaaS platforms would be advantageous
• Excellent written and verbal communication skills; a knack for delivering compelling presentations
• Technically curious, and a passion for changing the way people work
• Proven 3 - 5 years experience as a Solution Engineer or similar role