Client Success Specialist Apac Jobs

- Participate in requirements gathering and report it to the product teams

Your main activities will be to:

- Take charge of a close follow-up of the realization of service contracts,

- Train and inform customers about products and services, while providing business support

- Ensure the quality and relevance of the service from a business point of view

Finally, if team spirit is essential for you, that you are proactive, and that your

Other related job duties and responsibilities as assigned

Conducting market research and keeping up-to-date with the knowledge of the market.

Makes outbound prospecting communications to build and manage lead development pipeline via cold-calling, networking, e-mail/e-marketing, and utilizing Internet information sources

Excellent communication skills in writing, speaking, listening and cold-calling

Strong working knowledge of Microsoft Office products

Calling prospective clients and engaging with them to maximize sales.

Provide valuable insights to the management team regarding client preferences, challenges, and opportunities for growth.

Stay updated on industry trends, market conditions, and competitors' offerings related to rent-to-own programs.

of 1 year of experience in the

In-depth knowledge and understanding of the real estate market transactions.

Strong negotiation and persuasive skills.

Problem-solving abilities with a proactive and solution-oriented mindset.

Result oriented, self-motivated, passionate and an enthusiastic, contributing team member with the ability to work independently with management, guidance, and supervision;

3+ years of experience in sales that into affiliate marketing domain with a proven track record of meeting and exceeding targets;

Knowledge of tracking of sales or any other actions which are payable by the client

Exceptional communications skills both oral & written;

Opportunity to work in an international team and gain international experience;

Comfortable office and work schedule: hybrid or remote work format. Modern office in Revenue Tower in the heart of Jakarta;

Proactive relationship management with accounts to maintain overall customer health

This offer stands for the remote work format. Digital nomadism, #wfh – call it what you like ;)

Knowledge of English on a native/near-native level

Technical knowledge of digital marketing (SEO, Content Marketing, Advertising, etc)

Creative and analytical thinker with strong problem-solving skills

Exceptional verbal and written communication skills with the ability to communicate effectively at all levels

Strong organizational, project management and problem-solving skills

Help activate crisis communications plans with the region team to ensure continuity of message and reputation management

Demonstrated experience in communications with specific experience in internal communications

Strong written and verbal communications skills

Team player attitude with ability to work independently and manage multiple projects in a fast-paced environment

Experience in and understanding of the energy/power generation sector preferred but not required

• Minimum of 15 years of progressive FMCG supply chain management experience.

Develop and implement strategic sourcing and vendor management practices to ensure

Oversee material management policies and procedures to optimize inventory levels and

Reported by : Country Supply Chain Managers and Central Team.

Demonstrate understanding and experience in managing supply chain operations across

• Exceptional leadership skills with the ability to mentor and motivate high-performing

Build and maintain Client Success Management skills and operating knowledge

Excellent interpersonal skills with the ability to develop and maintain solid stakeholder relationships up to Management level

Knowledge of NTT’s Offers and services, including the core functionality & features, linkage within NTT’s service portfolio, pricing structures, client benefits

Develop and maintain the relationship with client representatives to Management level, being recognized as the client’s ‘trusted advisor’ at NTT

Responsible for Data Quality Management within own client portfolio

Build and maintain an up-to-date knowledge of NTT’s Offers

2+ years of experience in customer/client success, account management, or related fields

Provide regular reports and updates to senior management on customer success metrics and performance

Stay up-to-date on industry trends and best practices related to customer success and account management

Excellent communication and interpersonal skills

Strong analytical and problem-solving skills

Demonstrated ability to manage multiple priorities and projects simultaneously

+3 years experience in working across the post-sales experience from onboarding, training, implementation, project management, and support

Experience working with EVM or Hyperledger Fabric is required.

Experience with Kubernetes is a plus, as well as experience with AWS, Google Cloud, or Azure.

Great communication skills and fluent in English

Benefits of working at SettleMint

We believe in offering employees a flexible workspace to create a happy, productive, diverse, and inclusive team.

Proven experience in client management or account management, preferably in the digital marketing or social media industry.

Exceptional organizational and time management skills to handle multiple client accounts and meet deadlines.

Bachelor degree of Communication/Business Management/any relevant fields

Min. 1 year experience in relevant field

Excellent verbal and written communication skills.

Provide daily updates to clients regarding the progress and performance of their TikTok accounts.

Proven experience in client management or account management, preferably in the digital marketing or social media industry.

Exceptional organizational and time management skills to handle multiple client accounts and meet deadlines.

Bachelor degree of Communication/Business Management/any relevant fields

Min. 1 year experience in relevant field

Excellent verbal and written communication skills.

Provide daily updates to clients regarding the progress and performance of their TikTok accounts.

Have knowledge of customer success processes

Excellent interpersonal skills (communication, personality, service-oriented)

Sales presentations over video/voice call

Liaise with clients to follow up on presentations

Onboard clients with the Ops team

Follow up with clients on satisfaction

+3 years experience in working across the post-sales experience from onboarding, training, implementation, project management, and support

Experience working with EVM or Hyperledger Fabric is required.

Experience with Kubernetes is a plus, as well as experience with AWS, Google Cloud, or Azure.

Great communication skills and fluent in English

Benefits of working at SettleMint

We believe in offering employees a flexible workspace to create a happy, productive, diverse, and inclusive team.

Bertanggung jawab untuk memperkenalkan produk atau layanan Talentics kepada klien baru dan membantu mereka mengoptimalkan implementasi penggunaan platform Talentics.

Melakukan Pelatihan dan Edukasi secara berkala kepada Klien eksisting Talentics, memastikan klien terupdate dengan berbagai fitur baru yang dikembangkan Talentics

Melakukan aktivitas Retensi terhadap klien eksisting

Melakukan cross selling dan up selling produk serta solusi talentics kepada klien eksisting.

Pengalaman minimal 3 tahun di Industri SaaS (B2B), latar belakang solusi ERP/HRIS lebih disukai

Memiliki kemampuan presentasi dan komunikasi yang baik

Strong experience in Digital Campaign Management, Performance Marketing, Digital Optimization & Social Media Marketing

Proven experience in working with large businesses in international environment and media budget/audience management.

Excellent project management skills to coordinate both internal and external teams

Works with analytics, technology, product, and marketing teams to define requirements to support enhancement of the digital customer experience.

To succeed in this role, you should have the following qualifications and experience:

Analyzes customer behavior to identify opportunities and approaches to lift customer experience and business performance.

Minimum 2-3 years of experience as digital marketer, either in agency or advertiser company.

Knowledge of social media application and advertising solutions

Client service or business development experience working with clients / external party is preferred

Generate regular Regular checkpoint reports.

Supporting our CSM on providing technical consultation for advertisers.

Support troubleshooting issues, Campaign troubleshooting and Digital Assets troubleshooting, following up with internal and external parties.

High degree of customer relationship Management, Accountable for meeting/exceeding client needs, issue management, resolution and customer concerns

Experience in pipeline building and delivering/exceeding Sales targets year on year

Experience in leading all aspects of the business development lifecycle for all assigned accounts.

Own and lead end to end Sales process from lead generation, lead qualification, Proposal submission, Contract & Negotiation and Closure

Strategize, secure and manage relationships with global customers that will leverage new business

Minimum of 5-10 years of Sales and Business development experience, preferably in a payments industry.

Someone with 1-2 years experience in sales, business development and/or account management.

There’s minimum-to-no micromanagement in Glints, you are allowed to explore your best way to work to achieve your target

Offer any purchasable packages related to Glints Job Portal to all potential clients

Has knowledge on how to negotiate properly

Has acceptable knowledge of how the payment system works for different companies

Understand how to navigate databases and has adequate experience in using Google Sheet/Excel

● Experience in pipeline building and delivering/exceeding Sales targets year on year

● Experience in leading all aspects of the business development lifecycle for all assigned accounts.

● Strategize, secure and manage relationships with global customers that will leverage new business

● Excellent Microsoft Excel skills.

● Minimum of 5-10 years of Sales and Business development experience, preferably in a payments industry.

● Minimum of 3-5 years of Travel Industry knowledge