Sales Account Manager, Indonesia - Healthcare It, Based In Surabaya (Work From Home)

Our solutions make a difference – and so do our people.

As a result of our continued growth and expansion, we are looking for a Sales Account Manager responsible for identifying, and closing new enterprise business and nurturing existing customers across the public, academic and private healthcare sector in Indonesia Market.

This role is be based in Surabaya, Indonesia (Work from home).

Get to know us at https://www.wolterskluwer.com/en/health

What we offer:

Flexible Working Arrangement

Career & Learning Opportunities

Comprehensive Benefits

Diversified Workplace

Fair Cultural Atmosphere

Wellness Program

About The Role

• Setting up, and providing, training sessions for customers - including ‘C’ Suite, Clinicians and end user.
• Communicating annual price increases, generating and closing renewal contracts in a timely manner.
• Proactively prospecting, qualifying & closing new prospects in the Indonesia market.
• Attending local medical conferences (and at times international events), to promote and demonstrate UpToDate to potential customers - institutional or individuals. This occasionally requires weekend travel and time away from home
• Keeping accurate up to date records of all activities in our CRM tool (SFDC)
• Arranging and conducting onsite demos, trials and presenting to senior stakeholders
• Manage and develop your sales pipeline to ensure achievement of quarterly, and annual revenue sales targets
• Work closely with marketing to follow up on qualified leads to close & generate new business opportunities.
• Managing the renewal process within your assigned accounts to ensure account growth and minimise account attrition.
• Regularly reviewing and updating your pipeline to ensure accurate forecasting
• Working with assigned customers to implement a strategy, and internal marketing campaigns, to promote, and increase usage to eligible users – via demonstrations and presentations to physicians, end users, senior hospital management.
• Positioning the key value proposition & selling the UpToDate® and Lexicomp® solutions to medical institutions, such as hospitals and medical schools
• Cross-sell and Up-sell complementary solutions from the Clinical Effectiveness (CE) Portfolio
• Developing, and maintaining business relationships with multiple stakeholders within each account – including C-level decision makers and influencers
• Presenting the value of the Clinical Effectiveness Product suite offering to a diverse audience, in order to retain our existing customer base and grow revenues year on year.

About You

• Confident and able to deal with customers at any level, and to demonstrate/present the value of products to a diverse, target audience and how they may make a difference to their hospital, institution or users
• Owns a car that can be used for work purposes and possess a valid driving license
• At least 5-8 years proven enterprise sales experience selling complex services/solutions to C-level stakeholders and influencers
• Strong sales planning, forecasting and pipeline management skills
• Commercially aware and be fully conversant with the healthcare market.
• Excellent communication skills, both interpersonally and at business level (letters, plans, presentations and reports) is essential
• Willing and able to travel within the territory (up to 70%) and to International sales meetings and conferences (3-4 per year)
• Self-motivated - able to work autonomously and manage your day/work load effectively
• Experience of selling Healthcare IT/solutions, or knowledge of the Hospital/Healthcare market would be advantageous
• Excellent IT skills and knowledge of Microsoft Word, Excel, and PowerPoint, as well as a general understanding of a CRM system such as Salesforce.com
• Proven ability to build, develop and maintain a wide number of business relationships and leverage off those to develop new opportunities
• Excellent communication, written, verbal and presentation skills - able to formulate ideas and opinions in a clear, understandable manner
• Fluent in English– written, reading and spoken.

In return, we offer the opportunity to join a highly successful, growing, market-leading organisation with a strong mission and values, as well as a competitive salary and excellent benefits.

About Wolters Kluwer

Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care.

Our talented team of physician editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping clinicians provide optimal care for their patients. Its industry-leading solutions include UpToDate and a suite of offerings provided by Clinical Drug Information.

UpToDate clinical decision support is trusted by over 1 million clinicians in more than 170 countries to help them strengthen point-of-care decision making. More than 60 research studies show UpToDate helps improve patient care and hospital performance, including reduced lengths of stay, adverse complications and mortality.

Clinical Drug Information provides an aligned medication decision support solution, including both EMR-integrated drug data and point-of-care drug reference information, featuring Lexicomp, Medi-Span, and Facts & Comparisons applications. Impacting more than 13 million lives a day, Clinical Drug Information solutions help save time, reduce medication errors, and enhance patient outcomes for thousands of hospitals and health systems, top-grossing retail pharmacies and payers, and tens of thousands of individual clinicians worldwide.