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Business & Operational Director Jobs
Company | Atome |
Address | Jakarta, Indonesia |
Employment type | FULL_TIME |
Salary | |
Category | Teknologi, Informasi, dan Internet |
Expires | 2023-09-23 |
Posted at | 8 months ago |
About Atome Financial
- We achieve results with EFFICIENCY and excellence
- We uphold INTEGRITY in all we do
- We take pride in the QUALITY of our work
- We embrace COLLABORATION to work across business lines and borders
- We foster an INNOVATION mindset
- Collaborate with cross-functional teams to create innovative marketing and promotional strategies to attract and retain customers.
- Analyse market trends, competitor offerings, and customer needs to identify opportunities for product enhancements and new offerings.
- Develop and implement a comprehensive business strategy aligned with the company's and Group's overall financial objectives.
- Manage the end-to-end lifecycle of products, from concept development to launch and ongoing enhancements.
- Monitor and analyse product performance metrics, adjusting strategies as needed to ensure profitability and customer satisfaction.
- Conduct thorough market research and customer feedback analysis to inform product features and benefits.
- Continuously assess and optimize fee structures, interest rates, and rewards/loyalty programs to maximize revenue and customer value.
- Set revenue targets and work closely with stakeholders to drive acquisition and usage.
- Develop pricing strategies that balance competitive positioning and profitability, and monitor portfolio performance to achieve financial goals.
- Oversee risk assessment and mitigation efforts, ensuring compliance with credit underwriting guidelines and fraud prevention measures.
- Collaborate with legal and compliance teams to ensure all adhere to relevant laws and regulations.
- Maintain a strong understanding of regulatory requirements and industry best practices
- Recruit, mentor, and lead a team of professionals, fostering a collaborative and results-driven culture.
- Foster a customer-centric mindset among team members, emphasizing excellent customer service and relationship-building.
- Provide ongoing coaching and professional development opportunities to team members to enhance their skills and capabilities.
- Generate regular reports and presentations for senior management, detailing portfolio performance, key trends, and strategic recommendations.
- Utilize data-driven insights to identify areas for improvement and make informed business decisions.
- Exceptional leadership and team management abilities.
- Demonstrated track record of achieving revenue targets and driving business growth.
- Excellent communication and interpersonal skills.
- Proficiency in financial analysis and reporting tools.
- Experience in working with regional teams.
- Strong attention to detail and organizational skills.
- Bachelor's degree in Business Administration, Finance, or a related field (Master's degree preferred).
- Proven experience (10+ years) in credit card management, preferably in a leadership role.
- Strong understanding of financial services regulations and compliance.
- Innovative mindset with the ability to identify and capitalize on market opportunities.
- Excellent analytical, problem-solving, and decision-making skills.
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