B2B Account Manager

Roles & Responsibilities:

• Maintain and grow a portfolio of accounts to achieve long-term success, this involves making telephone calls, in-person visits, and presentations to existing and prospective customers regularly.
• Advise management by suggesting actions to improve sales performance and identify growth opportunities.
• Act as the lead point of contact and handle customers’ needs.
• Resolve conflicts and provide solutions to customers promptly.
• Provide reports to management regularly (quarterly sales results and annual forecasts).
• Build and foster executive stakeholder relationships (decision-makers) by maintaining a strong service approach to ensure customer satisfaction.
• To drive both sales growth and accounts by introducing various products and services available through elevenia business such as IT and Technology, Office Equipment's, MRO.
• Report on the status of accounts and transactions.
• Generate new business using existing and potential customer networks for business growth.

To fill this position, you have to meet the following requirements:

• Understand and/or have experience or knowledge of B2B/B2C eCommerce.
• Outstanding interpersonal skills, enthusiastic, passionate, Can-Do attitude.
• Excellent verbal and written communication and sales skills (passionate about Direct Selling).
• Excellent negotiating, and presentation skills, and ability to build relationships.
• Demonstrated problem-solving skills and the ability to make timely decisions.
• Superb research, strong knowledge of industry products, and market intelligence skills.
• Proven experience as an Account Manager minimum 5 years.
• Having a minimum Bachelor’s degree from a reputable university.