Mitra B2B Virtual Products Account Manager

What does the day-to-day look like?

• Ensure the timely and successful delivery of our solutions according to customers needs and objectives
• Responsible for ensuring that profitable sales volume, generate targeted leads, and strategic objective targets are met
• Maintains knowledge and awareness of competing products/services, discount and pricing structures, and overall strengths and weaknesses in order to determine how best to service
• Monitor and analyze client usage of our product
• Liaise between the customer and internal teams
• Be the primary point of contact, build and maintain strong, long-lasting client relationships
• Responsible for working with the team to onboard and integrate new customers and has good product knowledge (VIP customers acquisition on Virtual Products (PPOB, e-wallet, etc. )
• Communicate clearly the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders
• Perform sales activity, develop sales plan, able to conduct sales pitch as well as sales deck with supervision & forecasting to achieve monthly GMV and Revenue target
• Consistently meet given goals and matrixes and willing to work hard towards meeting those goals
• Responsible on managing / maintaining the key client accounts and develop new business with existing clients and/or identify areas of improvement to meet the target
• Responsible for keeping current clients satisfied and delivering exceptional client service on problem-solving skills on a day-to-day basis
• Delivering client-focused solutions based on client needs
• Find new pipeline of client, dealing and close the deal

What does amazing look like?

• Bachelors degree required from reputable university, preferably in Business or a related field
• Natural relationship builder with integrity, professionalism and maturity
• Highly-motivated and able to thrive in a results-driven environment
• Excellent negotiation skill, analytical, time management, critical thinking, resourceful, a problem solver and able to think outside the box
• Possess sales characteristic (ie. people person), and has experience in Sales with a good track record is required
• Minimum 2 years experience in a related position, preferably working with E-commerce business or has been working on provider principle

Bukalapak is an equal-opportunity employer. Our hiring committee considers all applicants based on their merits and qualifications for each position. Bukalapak does not discriminate applicants on the basis of their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by applicable law. We embrace diversity and encourage inclusion because we believe that to help create A Fair Economy For All, we need to build a workplace for all #BukalapakForAll