Leads Management Lead (Assistant Manager / Manager Level)

Leads Management Lead handling Telesales Upper Funnel business process, from acquiring / assigning leads & opportunity, recycling old leads
This Position Solid Report to Head of Telesales and cooperation with Database Intelligence Lead and Telesales Lead for daily activities and Based on PT. Lippo Karawaci, Tbk with share function with PT. Lippo Cikarang, Tbk
This position is to support Middle Funnel telesales team (Database Intelligence) and Lower Funnel (Telesales Team and act as the user of Salesforce.
The support including:
- Leads acquiring & assigning
- Monitoring
- Simple troubleshooting
- Adjustment to business process' changes (if any)
- Reporting
a requirement for this position :
1.Have business process knowledge, especially in sales / telesales. Know real estate business is a plus
2.able to operate Salesforce Sales Cloud and familiar with Salesforce concept
3. Understand the concept of custom Object, custom Field, Einstein Bot. Have email alerts, trigger, flow, automation & formula knowledge is a plus
4. Understand how to use Salesforce Lead Capture and able to capture social media ads
5. Understand how to use Web-to-Lead function
6. Able to use DataLoader for Salesforce to do Insert, Update, and Delete function