Crm Copywriter Jobs

Company Description

Digitas is The Connected Marketing Agency, built on the principle that there are better ways for brands to connect with people. We leverage comprehensive data, technology, experience, media and strategy capabilities to deliver CRM & Loyalty, Consumer Experience, eCommerce solutions. Digitas serves the world’s leading brands through a global network comprised of more than 4,000 employees across over 30 countries and 50 offices. Digitas is part of Publicis Groupe, which is present in over 100 countries and employs more than 90,000 professionals. To connect with us or learn more, visit www.digitas.com

As a CRM Copywriter at Digitas Indonesia, you will be responsible for creating and editing compelling, customer-centric content for various CRM channels. Their main task will be to engage, retain, and drive customer loyalty by delivering impactful messaging that resonates with our diverse customer base.

Up for it? Read on.

What you’ll do:

• Tailor messaging for specific customer segments and lifecycle stages to drive engagement and customer loyalty.
• Work closely with data analysts to assess the effectiveness of CRM campaigns, making necessary adjustments to improve performance.
• Stay updated on industry trends and consumer behavior in Indonesia to ensure our messaging remains relevant and engaging.
• Write, edit, and proofread customer-facing copy for emails, in-app notifications, SMS, and other CRM channels.
• Collaborate with the marketing and design teams to ensure a cohesive brand voice and tone across all customer touchpoints.

Qualifications

• A portfolio of work that demonstrates all of the above
• Work on several projects simultaneously, sometimes under pressure and often to tight deadlines, – you thrive under pressure
• Ability to translate a brief into an impactful copy that’s consistent with our brand’s tone of voice
• Growth mindset, curiosity, and willingness to continuously learn
• Ability to balance autonomy and collaboration
• At least two years of experience writing CRM or email marketing and landing page copy, ideally in a tech or e-commerce company
• Creative flair and ability to consider customer data as a creative constraint