Technical Account Manager, Strategic Partnerships (Connectivity/Api) (Bangkok-Based, Relocation Provided)

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to Know our Team:

Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s non-accommodation partners and promote Agoda’s top and bottom line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.

The opportunity:

With your technical expertise, in this Central Team role you will support the direction and growth efforts of Agoda’s B2B partnerships by optimizing the connectivity between Agoda and it’s largest B2B accommodation clients globally.

Whether working with different internal teams or partnering with the largest travel providers in the world, Agoda’s B2B team provides innovative and scalable travel solutions at velocity.

In this role you will get to:

• Automate business processes to promote scalability
• Drive profitable growth of the Strategic Partnerships Travel Distribution business globally
• Extract and explore data to identify opportunities; analyze and interpret trends or patterns in complex data sets
• Own the performance of your connections including new builds, rebuilds, upgrades, day-to-day success rates, access to inventory, rates, rate plans, content and availability
• Own end-to-end technical account management of Agoda’s largest B2B accounts
• Work closely with Product Managers to identify business needs and influence the design of the next big feature

What you’ll Need to Succeed:

• Highly organized and comfortable with making prioritization decisions. Able to effectively keep track of moving parts across projects and adapt to new information and goals
• Bachelor’s degree in a quantitative field
• Experience working with data transfer via API’s; alongside strong SQL and Excel skills
• Excellent English communication skills, both verbal and non-verbal, are essential for this role
• Analytical and proven track record in using data to drive strategy and make decision
• Strong proficiency in managing and collaborating with senior stakeholders
• 5+ years of hands-on experience with technical account management or equivalent role in the tech or travel industries
• Self-starter who identifies new opportunities, relentlessly drives growth and pushes projects forward

It’s an advantage, if you have:

• Travel technology experience
• Good command of VB macros, Python, Hadoop, Kibana, XML or data modelling
• Deep understanding of technical integrations

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Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.