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Company | DKSH |
Address | Kediri, Indonesia |
Employment type | FULL_TIME |
Salary | |
Category | Layanan Profesional |
Expires | 2023-08-30 |
Posted at | 9 months ago |
Job Summary
- Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
- Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
- Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
- Report on the activities and products of the competitors via inputs to the competition reports
- Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers
- Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
- Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
- Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
- Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
- Maintain a customer complaints/issues log and follow up on customer issues
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
- Demonstrate fluency in local language and ideally in English, both written and spoken
- Demonstrate basic knowledge in assigned territories/products/services and strong selling skills
- Demonstrate basic knowledge and understanding of the industry/market/competitors/customers
- Demonstrate strong communication and negotiation skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Demonstrate basic research and analytical skills
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