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Product Support Engineer Jobs

Company

PT. Himalaya Everest Jaya
Address Karawang, Indonesia
Employment type FULL_TIME
Salary
Expires 2023-09-23
Posted at 8 months ago
Job Description

:

  • Provide training to sales team on how to use the company's products
  • Create and maintain customer-facing support documentation, such as knowledge base articles and FAQs
  • Visit customers with sales team to support them in terms of Product Knowledge, Product Application, installation, and training for users.
  • Investigate and help clients issues, and work with cross-functional teams to resolve them
  • Provide technical assistance to clients who are using the company's products


Job Qualifications:

  • Bachelor's Degree in Electrical/Mechanical Engineering
  • Ability to speak and write in English is preferred
  • Placement in Karawang, West Java
  • Know about Autocad
  • Owned a personal vehicle and an active driving license
  • Good looking and know well how to treat a customer
  • Ready to work in the field with Sales Team
  • Fresh Graduate who have a strong willingness to learn & grow