Product Dev. & Support Specialist

Bank Sahabat Sampoerna is looking for Product Dev. & Support Specialist who will be responsible for the following:

• Collaborate and maintain relationships with stakeholders to support the product development process
• Responsible for collecting data and making daily reporting and ensuring delivery according to the needs of partners or related units
• Conduct socialization and training to related parties
• Create and update documents such as Business Requirements Documents, UAT Scripts, UAT result tests, PPC result tests, Parameter Change Form
• Conducting market insights and benchmarks related to fintech products, key features to support application existence and business needs, and determining product development priority scale.
• Perform daily monitoring of the usage of deposit funds related to the biller aggregator and ensure that the transaction process does not fail with regard to deposit availability across all partner aggregators

For this position, we will need someone who:

• Minimum 1 year of experience as a product development either in bank or fintech industry
• Excellent analytical and problem-solving skills, with the ability to leverage data to drive informed decisions
• Proven ability to work in a fast-paced, agile environment, and manage multiple projects simultaneously
• Strong verbal and written communication skills
• Minimum a Bachelor's Degree (S1) in Informatics Management/Business Management/IT or other relevant major
• Fresh Graduates with internship experience in product development are welcome to apply