Register
Recruit Create CV

Technical Product Support Specialist Jobs

Technical Product Specialist Jobs
By Ingram Micro Indonesia At Jakarta Raya, Indonesia
At least 3 years of working experience with any SaaS apps
Proven consultation skill with good communication and presentation skills
Meeting with clients to determine solution/products requirements
Maintain certification for partnership with principles
Excellent in English (written and oral)
Can work individually and in a team
Product Specialist And Technical Support
By PT. Erajaya Swasembada, Tbk. At Jakarta Utara, Indonesia
Create engaging and informative presentations that effectively communicate the features and benefits of our IoT products and services.
Keep up-to-date with the latest developments in IoT technology and our product offerings to ensure accurate and relevant training content.
Prior experience as a trainer, with a proven track record of delivering effective technical training programs.
Strong research and development skills to stay current with evolving IoT trends and technologies.
Deliver comprehensive training materials to new hires, helping them understand their job roles and the intricacies of new products.
Assist customers in effectively using our IoT products, providing hands-on training and troubleshooting to resolve any technical issues.
Product Support Specialist Jobs
By Ingram Micro Indonesia At Jakarta Raya, Indonesia

The Role and Responbility : - Meeting with clients to determine solution/products requirements - Support end user to ensure product bundle are fully utilized - Create and deliver technical ...

Technical Support Specialist Jobs
By HTC Global Services At Area DKI Jakarta, Indonesia
Proficiency with Ms Excel (mandatory). Experience/knowledge in Ms Access and SQL is a plus
Proactive, fast learn up on project scope, requirements and has persistency on action plan and follow up
Data input to respected system to create CIF and account opening for all product (Deposit & Wealth)
To perform balance transfer process at OD1
Transaction maintenance post OD1 for Unit Trust product (for CIO)
D3/S1, any major, fresh graduates are welcome
Technical Support Specialist Jobs
By Esha Parama Technology At Cikarang Pusat, Indonesia
3. Proficiency with Ms Excel (mandatory). Experience/knowledge in Ms Access and SQL is mandatory
1. To perform data drop assessment (incl. the assessment for scanned docs for SVS) to ensure required
data/docs are available and ready to be utilize.
3. To perform balance transfer process at OD1
4. Transaction maintenance post OD1 for Unit Trust product (for CIO)
1. D3/S1, any major, fresh graduates are welcome
Product Dev. & Support Specialist
By Bank Sahabat Sampoerna At Jakarta Raya, Indonesia
Minimum a Bachelor's Degree (S1) in Informatics Management/Business Management/IT or other relevant major
Create and update documents such as Business Requirements Documents, UAT Scripts, UAT result tests, PPC result tests, Parameter Change Form
Minimum 1 year of experience as a product development either in bank or fintech industry
Strong verbal and written communication skills
Proven ability to work in a fast-paced, agile environment, and manage multiple projects simultaneously
Excellent analytical and problem-solving skills, with the ability to leverage data to drive informed decisions
Technical Support Specialist Jobs
By Lancesoft Indonesia At Jakarta Raya, Indonesia
- Good Verbal and communication skills
Job Title: Switching Support Specialist
1 year Contract role (possible extension)
Technical Support Specialist Jobs
By PT Altera Cipta Teknologi At Kota Tangerang, Indonesia
Able to deliver presentation to customer and integrate technical knowledge and selling skills
Acquire and manage projects or regular maintenance order of products
3 years of work experience in a related field preferred
Excellent customer service and interpersonal skills
Good in pricing and negotiating skills
Responsible for technical product sales
Junior Technical Support Specialist
By Aplikasi Super (YC W18) At Tangerang Selatan, Indonesia
Proven experience of at least 1 year as a Technical Support or IT Support.
Basic knowledge of computer hardware, operating system, and software applications.
Familiarity with help desk software and remote support tools in an advantage.
Excellent verbal and written communication skills.
Troubleshoot and resolve basic technical problems related to hardware, software, and network connectivity.
Resolve basic technical problems related to peripherals, hardware, software, and network connectivity.
Technical Support Specialist Jobs
By Hitachi Energy At Kuta, Indonesia

Excellent knowledge of all customer support areas, time management, decision-making, presentation, relationship, and organizational skills.

A combination of education and equivalent experience may also be acceptable.

Technical Support Specialist Jobs
By Jakarta Intercultural School At Jakarta, Indonesia
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Observe and test system functioning to verify correct operations and detect errors.
Document daily transactions, problems and remedial actions taken, or installation activities.
Develop, update, and communicate procedures for common technical support activities.
Collaborate with technical support staff provided by vendors to provide effective customer service to end users.
Generate ideas and implement methods to improve problem resolution.
Technical Product Manager Jobs
By PT Tokopedia At Jakarta Raya, Indonesia
Develop, drive, and manage end-to-end technical product goals and vision and ensure on-time delivery
Manage the strategic projects across Technical Department and drive the engineering leads on day to day basis
Bachelor in Computer Science or a related technical discipline, or equivalent experience
Experience delivering tech programs or products from inception to delivery
Should have at least 3 years of experience in a relevant field
Leadership experience in managing multiple complex projects and influencing multiple stakeholders
Technical Support Specialist Jobs
By PT Graha Securindo Pratama At Jakarta Barat, Indonesia
Minimum of 3 years' experience in a similar position
Knowledge in thermography Thermal Imaging Systems (FLIR).
Knowledge in Building Industry or Manufacture
Knowledge in Electrical Instrumentation and Automation System
Strong communication and interpersonal skills in English
Gather information from customers to identify their needs.
Technical Support Specialist (M/F/Nb)
By D-EDGE Hospitality Solutions At Jakarta, Indonesia
Train, mentor and shadow Junior colleagues, use acquired experience and knowledge to guide the junior agents.
1. Telephone interview with Director of People Management, APAC
Experience with B2B technology company or hotels
Knowledge of the Hospitality, GDS or OTA
Training, teaching experience is a plus
Being flexible, and having strong analytical skills and an eye for detail
Technical Support Specialist Jobs
By PT Prodia Diagnostic Line At Surabaya, Indonesia

-Melakukan instalasi & perawatan instrument -Melakukan trouble shooting -Melakukan aplikasi & instalasi reagen -Handling complaint produk -Penempatan di Surabaya

Technical Support Specialist Jobs
By PT. LEITER Indonesia At Banten, Indonesia
Technical Support Specialist Skills and Qualifications;
Minimal 4 years Experience in Engineering
Outstanding Knowledge of New Technology
Excellent Problem Solving and Analytical Skills
Staff training and education centre
Technical Support Specialist Responsibilities and Duties;
Technical Support Specialist Jobs
By Paired At Indonesia
Familiarity with incident management tools such as incident.io, PagerDuty, and Linear
2 years experience in Javascript
Experience with Typescript, NodeJS, GraphQL, Postgres, NextJS, AWS
Strong problem-solving and analytical skills
Excellent communication and collaboration abilities
experience with Typescript, NodeJS, GraphQL, Postgres, NextJS, AWS
Technical Product Manager Jobs
By Hukumonline.com At Jakarta, Indonesia
Have astrong background in software engineeringas well as prior experience in product management
Have Minimum 2 years of experience as System Analyst or Product Manager
Have experience managing back office application such as: CMS, Odoo, etc
Manage internal product platform to support operational team boosting their productivity
Collaborate with Product Manager, Product Designer and Operation Team to achieve Company OKR
Manage JIRA as a working tools to collaborate with development team
Technical Support Specialist Jobs
By PT. AIRLANGGA TRUST MEDIC At Mataram, Indonesia

Know well on orthopedic product

Are you looking for a challenging and rewarding role in technical product support? We are looking for a Technical Product Support Specialist to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving customer issues, providing product training, and ensuring customer satisfaction. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

A Technical Product Support Specialist is responsible for providing technical support to customers and clients who use a company’s products or services. This includes troubleshooting technical issues, providing technical advice, and helping customers with product installation and setup.

What is Technical Product Support Specialist Job Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to communicate technical information to non-technical customers
• Ability to work independently and as part of a team
• Knowledge of relevant industry standards and regulations

What is Technical Product Support Specialist Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications in computer hardware and software
• Previous experience in technical support or customer service

What is Technical Product Support Specialist Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of relevant industry standards and regulations
• Knowledge of customer service principles and practices

What is Technical Product Support Specialist Job Experience?

• Previous experience in technical support or customer service
• Experience in troubleshooting technical issues
• Experience in providing technical advice

What is Technical Product Support Specialist Job Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot technical issues and provide solutions
• Provide technical advice and guidance to customers
• Assist customers with product installation and setup
• Document customer inquiries and resolutions
• Monitor customer feedback and provide feedback to management
• Maintain up-to-date knowledge of products and services