Insurance Marketing Officer & Product Support

Job Id: 23671971

The Product Analyst is an intermediate level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team.The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.

Responsibilities:

• Participate in technology projects for small product enhancements and minor customizations
• Apply knowledge across product marketing and contribute to the development of new techniques and improvement of processes and workflow for the product marketing function
• Document new products and/or changes to existing products, ensure smooth business implementation during launch process, and prioritize and validate potentially dynamic material from multiple sources
• Direct and oversee product life cycle including market demands, technology trends, and competitive field
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Participate in cross-functional teams designed to resolve business issues related to technology projects with significant business impact
• Develop product requirements and conduct market readiness evaluations during testing phases to ensure product quality and performance goals are met

Qualifications:

• Practical experience of multiple business cycles
• Demonstrated project management skills
• Working knowledge of strategic direction of the function within the business as well as a solid conceptual/practical grounding in function and/or area of expertise
• Consistently demonstrates clear and concise written and verbal communication
• 0-2 years of relevant experience
• Working knowledge of different systems, theories, and practices relevant to a function
• Knowledge of industry and competitor products/services

Education:

• Provide support on increasing and capturing cross sell opportunities
• Insurance website management & social media management (Instagram & Youtube) to ensure improved visual and compliance with Indonesia regulators.
• Liaise with insurance partners to accentuate marketing content, and actively discussing with Marketing Communication team to enhance content visual.
• Managing campaign leads with Decision Management Team, including criteria building and modelling.
• Responsible for supporting insurance growth initiatives; especially in relation to product management support and marketing. The growth initiatives include all insurance products across channels, including In Branch, Telemarketing, and even Credit Shield
• Bachelor’s degree/University degree or equivalent experience
• Managing programs and promotions with insurance partners for insurance across channels, and planning marketing strategy to ensure the program and promotions conveyed to customers as effectively as possible.
• Work in team in creating, driving, and supporting business plans and initiatives
• Responsible for managing frontliners’ insurance activation across channel, including creative and content management.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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