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Support Engineer Jobs

Product Support Engineer Jobs
By Indosurta Group At Kota Tangerang, Indonesia
Excellent verbal and written communication skills
Providing new clients all around Indonesia.
Support and help with technical problems or any troubleshooting of the client, and solve their problems.
Contributing technical support for new products or technology from the principal before execution to Clients.
Bachelor's degree majoring in geodesy/geomatics
Familiar with all surveying equipment.
Product Support Engineer Jobs
By PT. Himalaya Everest Jaya At Karawang, Indonesia
Visit customers with sales team to support them in terms of Product Knowledge, Product Application, installation, and training for users.
Create and maintain customer-facing support documentation, such as knowledge base articles and FAQs
Provide technical assistance to clients who are using the company's products
Investigate and help clients issues, and work with cross-functional teams to resolve them
Provide training to sales team on how to use the company's products
Bachelor's Degree in Electrical/Mechanical Engineering
It Support Engineer Jobs
By Group Avows At Area DKI Jakarta, Indonesia

1. Have Bachelor Degree from reputable University with education background from Computer Science/Information Technology, Science & Technology, Business Studies/Management or equivalent. 2. ...

| It Support Engineer L2
By Gaweku At Jakarta Raya, Indonesia
3+ years of experience at a SaaS or security vendor in a consultancy or advisory role
Strong knowledge of Linux (RHEL, CentOS) systems and network administration.
Excellent communication skills and a passion for providing world-class service.
Respond to customer inquiries and technical problems through web portal, live sessions, and telephone.
Ability and desire to learn products and technologies.
Participate in on-call rotation on a quarterly basis to provide 24/7 support for customers.
Support Engineer Jobs
By Manatal At Jakarta Raya, Indonesia
Liaise with the internal team to improve the customer experience (design, functionality, process) based on customer feedback
Experience working in a product or support role with a technical foundation
Strong exposure to customers and managed independently customer calls for resolving complex technical issues or product questions
The ability to learn quickly and grow the product knowledge steadily to best advise clients to leverage Manatal to the fullest
Hands-on experience with debugging complex technical issues
Experience with APIs (understanding how APIs work, understanding how to leverage API integrations for enhancing the customer's workflows)
Support Engineer (Relocation To Bangkok)
By Manatal At Jakarta Raya, Indonesia
Liaise with the internal team to improve the customer experience (design, functionality, process) based on customer feedback
Experience working in a product or support role with a technical foundation
Strong exposure to customers and managed independently customer calls for resolving complex technical issues or product questions
The ability to learn quickly and grow the product knowledge steadily to best advise clients to leverage Manatal to the fullest
Hands-on experience with debugging complex technical issues
Experience with APIs (understanding how APIs work, understanding how to leverage API integrations for enhancing the customer's workflows)
Tech Support Engineer Jobs
By Smardt Chillers Pte Ltd At Indonesia

Smardt Chillers is looking to employ a Technical Support Engineer who has experience in Oil-Free compressor/chiller technology. Responsibilities will include supporting Smardt products during the ...

Jr Real-Time Support Engineer
By Petrolink Services Indonesia At Jakarta, Indonesia
Setting up Real-Time services and offerings. Coordinate set-up with the remote Real-Time teams.
Have the following attitudes: include reliability, attention to detail, and functional troubleshooting/problem-solving skills.
Oilfield experience is a plus.
Understands fully that all data managed is client-specific and extremely confidential.
Working on assigned tasks from the team coordinators and Operations Manager.
Bachelor’s Degree in Petroleum Engineer, Statistics, Computer Science or IT related major. Fresh graduates are welcome.
Support Engineer, Trilogy (Remote) - $30,000/Year Usd
By Crossover At Area DKI Jakarta, Indonesia
Generating solutions using your product knowledge and our knowledge bases
Take ownership of support incidents and use all available resources and knowledge to resolve them
At least 2 years of experience in a technical customer support or entry-level engineering role
Enough coding experience to pass a basic coding test (i.e. bug fixes)
Your friends and family call you to troubleshoot their technology problems
You love learning new things, and the thought of learning new software is exciting
Support Engineer Jobs
By Dua Empat Tujuh, PT (SOLUSI247) At Daerah Istimewa Yogyakarta, Indonesia
- Monitors system services 7 x 24
- Posts information regarding infrastructure/application issue
- Hands-on with command-line (cmd/powershell/cli)
- Familiar with database system - SQL/NoSQL
- Willing to work in shift, weekends and public holidays
- Can work under minimum supervision
It Support Engineer (Law Firm)
By Robert Walters At Area DKI Jakarta, Indonesia
Good time management, confident and effective telephone technique
Bachelor's degree in Computer Science, Information Systems, a related technical field, or equivalent practical experience from from reputable University
Good knowledge of technologies and support of video conference systems.
Working closely with Asia IT team to ensure the provision and support of office and home-based IT hardware to agreed levels.
Provide agreed training and induction support to staff.
Provide active input and ownership of allocated regional and global IT projects.
It Support Engineer Jobs
By TECEZE At Jakarta Raya, Indonesia

Job description Install, upgrade, support and troubleshoot Windows based operating system and Microsoft Office suite and any other authorized desktop applications Install, upgrade, support and ...

Support Engineer Jobs
By PT. Media Data System At Jakarta, Indonesia
Manage, regulate and routinely monitor all user accounts contained in the application.
At least 1 year of working experience in a related field.
Application knowledge: IAM Solution, Windows, Linux, Active Directory, Domain, Microsoft 365, Exchange Environment, SQL, Oracle, MySQL, Postgre is preferable (L2).
Have excellent communication and written skills.
Review and confirm inactive app user accounts every month and delete confirmed users who are no longer in use (L2).
Provide technical assistance and support for incoming queries and issues related to User Accounts either via email or direct.
Product Support Engineer Jobs
By PT. Himalaya Everest Jaya At Jakarta Raya, Indonesia
Visit customers with sales team to support them in terms of Product Knowledge, Product Application, installation, and training for users.
Create and maintain customer-facing support documentation, such as knowledge base articles and FAQs
Provide technical assistance to clients who are using the company's products
Investigate and help clients issues, and work with cross-functional teams to resolve them
Provide training to sales team on how to use the company's products
Bachelor's Degree in Electrical/Mechanical Engineering
Support Engineer (Parkee) Jobs
By Dealls – Jobs & Mentoring (YC W22) At Jakarta Raya, Indonesia
At least 6 months - 1 year experience as Support Engineer
Hands-on experience with Linux operating systems
Experience in using Linux Command, database query, and analyzing Log System
Excellent problem-solving, written/verbal communication and presentation skills
Installing and configuring computer hardware, software, system and networks
Monitoring and maintaining computer systems and networks
Support Engineer (Middleware) Jobs
By iZeno At Jakarta Raya, Indonesia
Ability to interact and communicate effectively and openly with all levels of management, users and vendors.
Create and maintain documentation for knowledge base, changes, upgrades and operational maintenance
Analytical with good problem-solving skills and excellent troubleshooting.
Minimum 3 years of relevant experience.
Engage in the maintenance and support activities, which include perform troubleshooting, incident response, and patching in a timely manner
Support DevOps, CI/CD process and OpenShift container platform
Support Engineer Jobs
By Pt. Inovasi Anak Indonesia At Area DKI Jakarta, Indonesia
At least 6 months - 1 year experience as Support Engineer
Hands-on experience with Linux operating systems
Experience in using Linux Command, database query, and analyzing Log System
Excellent problem-solving, written/verbal communication and presentation skills
Installing and configuring computer hardware, software, system and networks.
Monitoring and maintaining computer systems and networks
Product Support Engineer Jobs
By PT. Siwali Swantika At Jakarta Utara, Indonesia
Pendidikan S1 jurusan Teknik Elektro / Pendidikan Teknik Elektro, Fisika/ Pendidikan Fisika, Metrologi & Instrumentasi
Memiliki pengetahuan mengenai sistem kelistrikan yang baik
Menguasai bahasa indonesia dan bahasa inggris (minimal pasif)
Memiliki keterampilan berkomunikasi yang baik (baik verbal maupun tertulis)
Siap melakukan perjalanan dinas, baik dalam kota maupun ke luar kota
Mempelajari materi dan portofolio produk, terkait dengan produk yang sudah ada dan produk baru dari principal atau perusahaan
Modern Workplace Support Engineer
By Unit4 At Area DKI Jakarta, Indonesia
Preparing and running changes and configuration management on IT systems
Performing daily management activities defined in daily permanent activities
Knowledge and experience in L2/L3 Workplace processes.
Having good knowledge and experience with PowerShell.
3 – 4-year experience in a similar L2/L3 support function and having preferably Microsoft Certificates on the specific Microsoft products.
Process and solve incidents and service requests in a timely and qualitative way
Project Engineer – Lli Packages Support
By Worley At Jakarta Raya, Indonesia
Monitor the FEED Master Deliverables List (MDR) for new and revised deliverables held in the FEED teams Aconex document management system.
Experience supporting early procurement of LLIs
Relevant oil and gas industry experience
Excellent written and spoken communication skills
Project Engineering duties to support LLI package procurement through:
Request for Pricing (RFP) package compilation

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for an IT Support Engineer I to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical support to our customers. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Support Engineer I is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.

What is Support Engineer Skills Required?

• Technical aptitude and problem-solving skills
• Knowledge of computer systems, hardware, and software
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to troubleshoot and diagnose technical issues

What is Support Engineer Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field
• Relevant certifications (e.g. CompTIA A+, Microsoft Certified Solutions Expert)
• Previous experience in a technical support role

What is Support Engineer Knowledge?

• Knowledge of computer systems, hardware, and software
• Knowledge of network and system security
• Knowledge of operating systems, such as Windows, Mac OS, and Linux
• Knowledge of computer hardware components and peripherals

What is Support Engineer Experience?

• Previous experience in a technical support role
• Experience troubleshooting and diagnosing technical issues
• Experience with customer service

What is Support Engineer Responsibilities?

• Respond to queries and provide technical assistance and support
• Run diagnostic programs to