Support Engineer (Middleware) Jobs

iZeno was founded in 2003 to provide enterprises with custom-built technology solutions they need to keep their business running seamlessly. Logicalis Asia, part of the Logicalis Group, a leading international IT solutions and managed services provider, has acquired a majority stake in iZeno, a company specializing in digital transformation, application modernization, DevOps, customer experience and hybrid cloud solutions.

With a team of 120+ in-house innovators, we have delivered over 500 Enterprise Solutions, implemented, and optimized to enable smarter insights. Our team draws on industry experiences in accomplishing a portfolio of mission-critical applications, integrating Cloud, CRM, Data Analytics, and other leading technologies with our clients' existing IT frameworks.

With a leading presence in the region, headquartered in Singapore and operations in Malaysia, Indonesia, Thailand and Philippines, no project is too complex for us, and our team is always ready for a new challenge.

The Role :

• Create and maintain documentation for knowledge base, changes, upgrades and operational maintenance
• Engage in the maintenance and support activities, which include perform troubleshooting, incident response, and patching in a timely manner
• Coordinate with vendors and support team on problem resolution, implementation issues and upgrades
• Support DevOps, CI/CD process and OpenShift container platform

What we are looking for :

• A passion for learning new technologies.
• Ability to interact and communicate effectively and openly with all levels of management, users and vendors.
• Minimum 3 years of relevant experience.
• Analytical with good problem-solving skills and excellent troubleshooting.

Skill/knowledge required :

• Microservice and container concepts
• CI/CD process
• Kubernetes

Familiarity in the following areas is an added advantage

• Repository Manager (Artifactory/Nexus)
• Openshift
• JBoss or other middleware technologies
• SSO and authentication process
• Jenkins
• Fuse
• Git
• Docker
• AMQ
• Helm Chart