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Support Engineer Jobs

Company

Pt. Inovasi Anak Indonesia
Address Area DKI Jakarta, Indonesia
Employment type FULL_TIME
Salary
Category Pengembangan Perangkat Lunak
Expires 2023-06-08
Posted at 1 year ago
Job Description
Job Responsibilities
  • Monitoring and maintaining computer systems and networks
  • Repairing and replacing equipment as necessary
  • Maintain deployment and versioning of application
  • Providing guidance needed to IT Support Team
  • Providing technical customer support across the company (this may be in person or over the phone)
  • Managing and upholding the troubleshooting escalation process
  • Measure service satisfaction levels
  • Ready to be mobile from one place to another place
  • Assisting with IT equipment sourcing and budgeting
  • Responding in a timely manner to service issues and requests
  • Installing and configuring computer hardware, software, system and networks.
Job Requirements
  • Willing to working on-site if needed
  • Ability to provide step-by-step technical help, both written and verbal
  • At least 6 months - 1 year experience as Support Engineer
  • Ability to diagnose and troubleshoot basic technical issues
  • Excellent problem-solving, written/verbal communication and presentation skills
  • Experience in using Linux Command, database query, and analyzing Log System
  • Hands-on experience with Linux operating systems