Network Engineer - Jakarta

About Us,

At Voxnet, we value the unique backgrounds, experiences and views each person brings to our workplace. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings, therefore if you’re a close but not exact match with the description, we hope you’ll still consider applying.

Voxnet & Voxlink is revolutionising the way companies do PBX, SIP also OTPs by utilising best in class technology and innovation. Hundreds of clients running at Contact Center, BPO and Startup industries use our services to levelling up their business. As a startup, we approach challenges with humility, take ownership of our work, and embrace a growth mindset that pushes us to continuously improve ourselves, our colleagues, and the value we bring to customers and partners.

The Main Responsibilities :

1.Able to independently complete discovery, customer requirement, and coordination with Sales engineering to complete the SDWAN design solution/configuration.

2.Programing language related to automation experience will be a plus.

3.Directly engage customer, customer engineering team, and other customer 3rd parties to successfully design and deploy SDWAN solution and follow up with any change request and troubleshooting as needed.

4.Proficiently process orders according to service level agreements (SLAs), M&P's, On-Time Performance objectives and quality standards.

5.Update all systems and databases with careful attention to detail.

6.Provide accurate and consistent internal and external customer communication during established intervals using phone, email.

7.Develop and maintain close working relationships with key stakeholders to understand evolving issues and requirements, understand upstream and downstream implications and dependencies, ensuring key solutions are executed and properly coordinated.

8.Maintain a commitment to safe practices and hold others equally accountable.

9.Complete designated amount of work in a specified timeframe with a high degree of quality.

10.Efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously.

Minimum Qualifications :

a. Associates degree or equivalent education and relevant experience.

b. 1+ years of related experience or equivalent.

c. May require technical certification.

d. Knowledge of Wide Area Network (WAN) and Local Area Network (LAN) Topologies

e. Understanding and ability to interpret Circuit Designs

d. Basic+ level of understanding circuits: DS1, DS3, Optical, Ethernet, and DWDM

e. Intermediate experience with Network Hardware including Routers, Switches, Wireless Access Points

f. Intermediate experience working with Internet and Private Network Solutions

e. Intermediate experience configuring Customer Provided Equipment (CPE) Routers and Switches

f. Intermediate experience working with Voice over Internet Protocol (VOIP) Equipment or Solutions

h. Intermediate experience configuring CPE Routers and Switches

Preferred Qualifications :

a. Experience in working in a fast-paced environment and dealing with ambiguity (thinking outside of the box).

b. Intermediate knowledge of Open Systems Intercommunication model, working knowledge of TDM, Ethernet, Voice, MPLS, Internet Protocol, Dense Wavelength Division Multiplexing (DWDM) and Classless Inter-domain Routing (CIDR).

c. Fundamental knowledge of Routing Protocols and Hardware Platforms to include BGP, OSPF, TCP/IP, IP Routing, Cisco.

d. Layer 2 and 3 Hardware and Software plus Cisco IOS, ATM, Frame-Relay, Juniper, Juno OS, DNS, Radius and UNIX.

e. Exposure to Network Design (LAN, WAN and ISP) and troubleshooting

f. Fundamental knowledge of all Ethernet Topologies.

d. CCNP+ equivalent with SDNWAN design, configuration, and activation experience