Support Engineer (Parkee) Jobs

🙌🏻 About Us

PARKEE is an integrated IoT platform solution connecting users, parking providers, and building owners. Utilizing technological advancements and innovations, PARKEE develops maximum land potential for landowners and managers. Providing more benefits, through the distribution of cost-effective management, providing a holistic and comfortable experience, as well as strengthening the management function through the provision of vehicle traffic data for analysis, with maximum transparency.

💰Salary

Very competitive

👑 Job Role

• Installing and configuring computer hardware, software, system and networks
• Providing technical customer support across the company (this may be in person or over the phone)
• Providing guidance needed to IT Support Team
• Monitoring and maintaining computer systems and networks
• Measure service satisfaction levels
• Ready to be mobile from one place to another place
• Repairing and replacing equipment as necessary
• Assisting with IT equipment sourcing and budgeting
• Managing and upholding the troubleshooting escalation process
• Responding in a timely manner to service issues and requests
• Maintain deployment and versioning of application

⛩️ Requirements

• At least 6 months - 1 year experience as Support Engineer
• Willing to working on-site if needed
• Excellent problem-solving, written/verbal communication and presentation skills
• Ability to provide step-by-step technical help, both written and verbal
• Experience in using Linux Command, database query, and analyzing Log System
• Hands-on experience with Linux operating systems
• Ability to diagnose and troubleshoot basic technical issues