Cluster Human Resources Manager

Job Number 23151289
Job Category Human Resources
Location Four Points by Sheraton Bali Seminyak, Jalan Petitenget, Seminyak, Bali, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary
The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.
CANDIDATE PROFILE
Education And Experience

• High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES
Leading and Monitoring Recruitment and Hiring Activity

• Provides subject matter expertise to property managers regarding selection procedures.
• Oversees/monitors candidate identification and selection process.
• Establishes and maintains contact with external recruitment sources.
• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.
• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
• Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.
• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.

Administering And Providing Education Related To Employee Benefits

• Attends unemployment hearings and ensures property is properly represented.
• Prepares, audits and distributes unemployment claim activity reports to property management.
• Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
• Ensures that department has the available resources on hand to administer employee benefits.

Managing Employee Development

• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
• Ensures employees are cross-trained to support successful daily operations.
• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Ensures attendance by all new hires and participation of the leadership team in training programs
• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.

Maintaining Employee Relations

• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
• Communicates performance expectations in accordance with job descriptions for each position.
• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner
• Partners with Loss Prevention to conduct employee accident investigations, as necessary.

Managing Legal and Compliance Practices

• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).
• Communicates property rules and regulations via the employee handbook.
• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.
• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
• Ensures medical records are maintained in a separate, secure and confidential medical file.
• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.