Human Resources Manager (Pre-Opening) At Ihg's Luxury Brand

IHG® is one of the world’s leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, but you can also look forward to being part of a company that will appreciate you for being you. We give you room to belong.

Do you see yourself as Human Resources Manager (Pre-opening) with IHG ?

Our colleagues are fundamental to delivering the memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you think you have it in you then we would love to hear from you.

Your day to day:-

People

•Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey

•Educate and train managers on HR disciplines to foster productivity and enhance performance

•Welcome and conduct new team member orientation

•Oversee maintenance of accurate and up-to-date personnel files and records for all employees

•Ensure hotel or company hiring standards and applicable laws and regulations are followed

•Build great relations with outside contacts

Financial

•Help create the Human Resources department budget and control expenses

•Monitor staffing to manage costs

Guest Experience

•Develop creative ways to inspire and motivate team members to provide guests with a unique experience

•Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction

•Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.

Responsible Business

•Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community

•Ensure compliance with relevant employment laws, policies and procedures

•Conduct annual HR compliance/standards self-audit

•Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes. Escalate serious issues i

•Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues

•Other ad-hoc duties – unexpected moments when we have to pull together to get a task done

In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.