Vp, Regional Commercial Curriculum Designer & Trainer, Commercial Academy

We are looking for a high energy candidate with strong business acumen to support the capability building of Lazada’s Commercial Academy for our Account Managers across Southeast Asia. Our Account Manager is to serve the business requirements of our sellers/brands on Lazada. It is critical that the candidate is experienced in transforming business initiatives to training programs and is able to conduct the training itself.

The candidate is expected to:

• Work closely with business owners to determine needs through the design process.
• Design a process which includes assessing learner’s needs, define learning objectives, environment and content, implement the training and evaluate the effectiveness.
• Understand complex commercial initiatives and transform them into learning materials
• Be the trainer.
• Maintain current course materials as well as modify and improve them as required.
• Conduct training needs analysis, develop exercises and training scenarios as well as perform assessment of training materials.
• Create instructional course designs, produce and develop the training content for the courses both online and offline.

Candidate will report to Regional Head of Seller Engagement & Marketing based in Singapore.

Responsibilities:

• Conduct skills gap analysis amongst our Account Managers across SEA and identify the most appropriate method of training to address these gaps.
• Design detailed training curriculum, including dates, topics and number of hours required per course by partnering with Business Owners to support key business initiatives.
• Produce training proposals and reports to enable strategic decision making by senior management team
• Determine the training strategy to ensure alignment with Lazada’s business strategies across SEA.
• Organize physical and digital resources for account managers and trainers
• Deliver training and coaching to new and existing account managers.
• Deliver train-the-trainer to new trainers as needed
• Create engaging training course content.

Qualifications:

• Excellent communication and strong report writing capability with a sharp business acumen
• Fluent in verbal and written English essential, fluency in another SEA language a plus
• A Bachelor Degree, Post Graduate Degree in Business, educational, Psychology or a related field
• Experience as a classroom instructor is a must.
• 8 + years of proven experience as a learning and development specialist with commercial experience i.e. transformed business initiatives into learning materials (e-commerce and/or account manager experience preferred)