Sales Operations Executive Jobs

Company Description
Let your passion fly!
We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart.
All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won’t be your last. It could take you anywhere.
Join us and discover just how far you can go!
Role Introduction
To partner with Trade Account Managers to provide proactive sales and support to achieve the targets through the intelligent use of data enabling the achievement of revenue and the associated targets for the portfolio
Key Responsibilities
Sales Support and Reporting

• Automate reporting and analysis processes whenever feasible
• Ensure that monthly flown revenue report and BSP sales data is prepared in a timely and accurate manner
• Update sales results for each tactical promotional fare for evaluation as required
• Update sales results for each tactical promotional fare for evaluation as required
• Compile and produce ad-hoc reports, revenue statements and analysis on accounts, routes and trade partner portfolios as required in a timely manner to flag any opportunities or trends
• Supply the regional business development team with market information from time to time in accordance with Cathay’s anti-trust policies and guidelines as required

Account Management

• Service high value Trade accounts as required
• Manage smaller but value driven Trade accounts and/or partners as per agreed targets using an insights driven approach
• Provide coverage and support for the Account Manager role as and when required
• Manage and grow the customer base for the SME (Business Plus) programme
• Support the Channel Distribution strategy for the Port / Territory
• Grow the business by actively seeking new sales leads and customers

General

• Undertake Indoor Account servicing as and when required
• Utilise tools such as PRISM, SFA, DDS and QlikView to run reports and conduct analysis for the Trade Account Managers
• Where there is no local Cathay Marketing presence, proof materials to ensure language, content and context in the local marketplace is appropriate
• Any other reasonable task as requested
• Conduct pricing intelligence and support as and when required

E&A

• Emergency and Accident and Crisis Response responsibilities as required

Requirements
Academic Qualifications

• Diploma or certificate (ideally in a relevant Sales, Marketing or Business field) is preferred

Knowledge, Skills, Training And Experience

• Knowledge of PRISM, MIDT, DDS and Sales Force Automation Tool is preferred
• A minimum of two years’ relevant experience in data analysis
• Excellent communication and interpersonal skills
• Proven numeracy and analytical skills
• Excellent PC literacy in Word, Excel and PowerPoint
• Adaptive to and embraces constant change
• Demonstrable commercial acumen
• Experience in, or knowledge of, the airline industry is a distinct advantage
• Ability to cover and progress into an Outdoor Sales role

Benefits

• Make the most of your leave and take advantage of travel industry discounts including airfares, hotels, tours and car hire.
• Be part of the Cathay Pacific family and join a dynamic team culture working for one of the world’s Top Global Airlines.
• Fly high with career development opportunities to diversify your skills and experience within the Cathay Pacific family.

Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.
Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.